Magnum Whiteline

Reviews

1. A ★☆☆☆☆

   Usually there’s no issue, but today one of your drivers behaved quite inappropriately towards my wife. She was holding one child in her arms who was having a tantrum, and carrying one or two bags in the other hand. Despite clearly struggling, the driver repeatedly rushed her, saying things like “come out quickly, very busy, very busy, are you listening, okay?” My wife initially ignored him, but because she didn’t respond, he continued to press her even more, repeating, “are you listening or not? Come quick, we’re not waiting.” She eventually told him to shut up as he only waited like 2 minutes max, and after that he stayed quiet, but the behaviour was still extremely disrespectful and unprofessional. This reflects poorly on the firm, not just the individual driver. It is concerning that a company would employ drivers who speak to customers in this manner. I have the driver’s details and will be reporting this to the appropriate authorities. Businesses should remember their obligations under the Consumer Rights Act 2015. This is why people are moving away from firms and towards uber that if anything like this to occur uber straight away blocks driver account until appropriate investigation is done. So driver behave in proper manner towards customer But with firms drivers get away with anything that’s why they continue to abuse/harass customer. Drivers it is Not worth losing your taxi licence/job over an extra £10–£20 a day.

   almost 2 months ago
2. Amanda Swallow ★☆☆☆☆

   Booked a taxi for 8.20 and a driver accepted. He then took 15mins to even move which left us late. I rang the office and the woman was rude! So some serious customer service training is needed for her. Also teach your drivers to not accept a job if you aren't planning on going to it

   almost 9 months ago
3. Patricia Lawler ★★★★★

   Absaloutely brilliant and honest people my dad lost his phone drive found it phone staff really good dropping it off for him he is elderly and has just come out of hospital thank you so much for your honesty

   1 year ago

1. Ian Mckay ★☆☆☆☆

   Very unreliable. 30 mins late for a pre-booked pickup making us late for and missing a show. Not the first time but is the last time. Will not use again. Shame. Used to be reliable.

   almost 2 years ago
2. steven buckwright ★☆☆☆☆

   Worst taxis around now , never have any cars and the people that answer the phone sound like zombies and iv rang many times and no one answers at all ....

   almost 3 years ago
3. Autumn InEngland ★★☆☆☆

   Usually okay if ordered from the office, but have been kicked out of 2 cabs and had 3 others refuse to take my card. The drivers only want cash and tried to take me to a pay ATM in Cheetham Hill rather than take the card I am told by Magnum all cars can receive. Also be wary of drivers that let the meter run up while they try to find their card machine and add extra money to your journey. Tell them to stop the meter!

   almost 3 years ago

1. anthony gannon ★☆☆☆☆

   On Bury new road one of your drivers just ran the red light on the zebra crossing when I was half way across

   almost 3 years ago
2. Fred Williams ★☆☆☆☆

   Not sure if gone bust not picking up phones all day long just ringing. Calls not answered at 12 at 3 or at 7... ended up using Eltons instead

   almost 4 years ago
3. Chris Procter ★☆☆☆☆

   Shocking taxi company, terrible customer service. Bring back local cars

   almost 4 years ago

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