James Cargo Services

Reviews

1. Fiona B. ★★★★★

   I used James Cargo recently to ship my cat from the UK to Canada and was extremely happy with the service. Communication throughout the process was excellent, all my (many!) questions were answered quickly, and the whole process went very smoothly. I would highly recommend them and would like to thank Jane and Julie in particular for all their help.

   almost 5 months ago
2. Rachael ★★★★★

   We are beyond grateful for the exceptional service provided by Jane and Julie in arranging the cargo flight for our dog, Simba, from the UK to Dubai. Their diligence and attention to detail in preparing the exact paperwork needed for the journey were outstanding, ensuring a seamless process from start to finish. What truly set them apart was their personal touch. At Manchester Airport, a member of their team was personally present to take Simba into their care. Their kindness and professionalism not only reassured us that Simba was in safe hands but also provided much-needed emotional support for us as dog parents during what was an emotional farewell. It’s clear that they genuinely care about both pets and their owners. We cannot thank these wonderful ladies enough for their incredible service and highly recommend them to anyone planning to transport their beloved pet.

   1 year ago
3. SJ C ★★★★★

   Julie from James Cargo helped me organise shipping my two dogs to Oman. The service was fantastic and didn’t even mind the multiple emails and calls of a worried parent! All paperwork was completed and dogs were delivered to me ready to board as excess baggage. Full on 5 star service! Would give them 6 if I could! Thank you.

   1 year ago

1. Amy Mason ★★★★★

   Highly recommend Morgan Luke and the team, who helped us navigate the difficulties in arranging pet trave for our large goldendoodle Neville from Florida, USA to Manchester Airport. Neville arrived safe and sound yesterday morning, crate cleaned and was well cared for until we arrived to pick him up shortly after his arrival. The whole process on the UK side was very smooth and surprisingly quick, thanks to James Cargo Services and also to PAC in Florida. Highly recommended, friendly, professional and care about your pet.

   1 year ago
2. Anthea McLaughlin-Brown ★★★★★

   I am thrilled to give James Cargo Services Ltd a 5-star review for their excellent service in delivering my cat, Georgia, from Manchester airport to my home city. A special shoutout to Morgan Luke, who corresponded with me while I was abroad. His professional and positive, cooperative energy put my mind at ease during the stressful time of importing an animal to the UK. My mother is also pleased with the company as they communicated well with her, orchestrating delivery seamlessly and providing timely updates. The driver who delivered Georgia was very pleasant with her too. Highly recommend their services!

   1 year ago
3. Food Mood Health Happiness ★★★★★

   I shipped my cats from Doha to Manchester with James Cargo. They have been so supportive making the tricky process easier. Georgina has been on the end of an email and replied to all my questions and worries really quickly. I would recommend This company. Thank you for helping to get the cats home

   almost 2 years ago

1. Paul Moore ★★★★★

   Excellent service as our UK agent receiving our dog from the US. We were running late and Morgan kindly picked up our dog from Pets on Jets for no additional charge. Morgan was easy to communicate with, and our dog was happy and stress free when we picked her up.

   almost 3 years ago
2. Yoganjali Dorairaj ★★★★★

   Thank you for excellent service and I’m so glad that I chose you guys to handle my lil sweetheart recently from London to Liverpool. Both Jodie and Hannah were great and thank you for making it on time despite our tight schedule!

   almost 3 years ago
3. zuhana navas ★★★★★

   We relocated from Manchester to dubai recently and I was so confused on how to take my cat with me. Due to Covid regulations my cat had to go through a 14 day pre isolation at a cattery in Manchester. But Michelle and Julie from James cargo made the entire process so smooth. Their responses were quick and had clarity. Compare to all the other relocation companies they gave me the best quote. I highly recommend them for relocation of live animals. They will definitely make yours and your fur baby’s travel stress free. The photos are before and after his travel and as you can see he settled in right away which proves his two weeks with the cattery was also stress free.

   almost 4 years ago

1. Danielle Ormerod ★★★★★

   I have nothing but positive things to say about my experience with James Cargo Services. I recently moved back to the UK from Canada and was trying to get my dog who had just come off a flight at Heathrow and who is also a very nervous traveller, to my new home in the North of England. The staff that I spoke to were thorough in explaining the whole process and walked me through it with care and detail. In the days leading up to my dog's flight, I called several times to ask new questions and they were always kind, understanding and unbelievably patient. I was well informed throughout the whole process of my dog being cleared at customs and given updates every few hours, information that was gladly received as I was extremely anxious about my dog being alone and afraid. This service is not the cheapest, but I would gladly pay this amount twice over if it meant getting the level of professionalism and care that I received. Many thanks to all those who helped my four legged friend reach his new home. I am very grateful!

   almost 5 years ago

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