Contacts & Location

📍 Address: 240 Kingshill Avenue, Hayes UB4 8BZ, United Kingdom

🌐 Website: craftunionpubs.com

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Reviews

  1. FutureOFmyPAST ★★★★★

    Walked into this gaff not knowing what to expect and ended up thinking I’d stumbled into one of them proper boozers we all used to haunt before everyone got obsessed with artisan lager and reclaimed wood tables. This place is the real deal. Big, roomy, clean as a whistle and full of the sort of decent people who look like they know how to enjoy themselves without turning the whole place into a circus. I drifted in quiet as a ghost, keeping myself to myself, the way a man does when he just wants a peaceful pint without getting dragged into a three-hour chat about football transfers. Early afternoon, hardly a soul about. Even the barman gave me that look you give a fella you’re not entirely sure walked in through the door or just materialised beside the pumps. Perfect. Just how I like it. Once you take it all in, you realise the place has that old-school charm you can’t build from scratch. It feels like the sort of joint where blokes in the early 90s would crowd round the fruit machine, give each other dodgy betting tips and swear blind they were going home after “one more”. There’s space everywhere you turn. No shoulder-barging. No squeezing past people like you're on the Tube at rush hour. Just room to sit, think, sip and breathe. The beer garden is a treat as well. Plenty of spots for whatever mood you’re in. Out with mates, catching up over a round? Sorted. Want somewhere quiet to park yourself and stare meaningfully into your pint like you’re the troubled side character in a gritty ITV drama? Also sorted. Hayes did not disappoint on that front. First time visiting Hayes and if this is the standard of their pubs then I must have been living under a rock. I’ll be back, pint in hand, probably still lurking in that same quiet corner wondering where this place has been all my life.

  2. Lilly Carroll ★☆☆☆☆

    the 4 big bouncers held once small boy down and punched and kicked him in his face…. not even half an hour later another boy was then violently attacked and even tried suffocating him with his own hood, i wouldn’t recommend going to this pub for a dj night as the bouncers pick on people they know who cannot defend them selfs, there was vulnerable young teenagers in there maybe 19-21 and could tell one was already extremely very vulnerable, they decent attack them at the same time it was two different times and police come to the event.

  3. KT M ★☆☆☆☆

    Used to come in fairly often as it’s local and used to be a great place to hang out with friends and family. Since the new manager has started, the entire atmosphere has changed. Customers were being barred for absolutely no reason and the staff look depressed. When I asked one of the staff why they all looked so negative, the response I got was “our new manager (Anthony) makes us feel like we are under authoritarian rule and most of us are thinking about quitting”. If that doesn’t tell you what kind of place this has turned into, I don’t know what does.

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  1. Jane Murphy ★☆☆☆☆

    Went for a drink twice to give benefit of another go ! First off bar staff to interested in their friends to want to serve. Second the vodka was watered down ! Cider was flat ! (I've run bars this should never happen) got replacement cider dark fruit strongbow but had a smell off it! Vodka had not vodka but the gin was OK so I'm guessing more vodka tampering is the norm! Drink bottles its safer

  2. C L ★★★★★

    The Brook House is a brilliant pub with top-notch service! Big shoutout to Danni behind the bar—super friendly, fast, and always up for a chat. The atmosphere is great, and the prices are unbeatable. Always a pleasure coming here. Highly recommend for a great night out!

  3. John ★★★★★

    Good, sporty and cheerful local pub, with a lot of kind and friendly locals. Does not serve food, but is good with allowing you to bring in your own with a self tidy policy!

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  1. Urmil Patel ★★★★★

    Nice friendly pub with good music.

  2. Richard Page ★★★★☆

    The recent refurbishment has certainly lifted the presentation and ambience of this landmark pub. Service is good and choice of beers extensive. Very popular in late afternoon and early evening with hard working men. Until recently I would have said not a place to take anyone on a first date but the new management may change that with plans for themed events.

  3. Thomas Babayode ★★★★★

    Great pub. The prices of their beers are extraordinary! Hardly any increase despite the high rate of inflation sweeping the country. Also has several well placed big TVs for the customers to enjoy sports round the clock

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  1. Mixamate “Scouse” Concrete ★★★★★

    The new refurbishment to the outside space at the brook house is looking really good just delivered concrete @mixamate for @fairlawn construction

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FAQs

What is the address of The Brook House?

The Brook House is located at 240 Kingshill Avenue, Hayes UB4 8BZ, United Kingdom

How can I get to The Brook House?

You can find directions to The Brook House by following this map link