VapeHQ Store in Newark, Newark-on-Trent

Reviews

1. Ajay Kumar Singh ★★★★★

   Lots of options and very friendly and helpful staff. Love this place

   almost 8 months ago
2. tom edwards ★★★★★

   Popped in to the new shop yesterday. Very well stocked, staff member was really friendly and full of good advice. The new location is much more convenient for shoppers and there are some great offers on currently. We all know vape shops are everywhere however like any business, standing out is important and you do that by having good staff, good products and a good environment. We will definitely be back.

   almost 10 months ago
3. AJ ★★★★★

   Amazing shop! I went in as a complete novice and he talked me through my tastes, preferences etc and suggested a plan for me, including the best products and juices for my particular needs. It was really informative and felt like they are really interested in the area rather than just trying to push products on people

   almost 3 years ago

1. Holli Mutch ★★★★★

   First time shopping at this Vape HQ location as my device had became faulty, the member of staff went out of his way to find a copy of the original receipt on the till so he could make the exchange for a fresh device, definitely will be recommending to friends around the area

   almost 4 years ago
2. J R ★★★★★

   Fantastic little shop, great selection of Eliquids and devices and very helpful with there knowledge of vaping

   almost 4 years ago
3. Bryn Smith ★★☆☆☆

   I was extremely disappointed with my VapeHQ experience. I went in because I purchased a battery in late October, less than 3 months later, the battery has become faulty. I was then told that it was out of warranty by 2 days. I queried the warranty as previously I had been told 12 months and the colleague said it was 3 months for batteries and that other people in the store had been giving out incorrect information on warranties and this is a common thing with franchise stores. I was then told that 3 months is roughly the average time you can expect a battery to last, when every other battery I've had has lasted a good 18 months! I was then also told it could be because I was charging the battery via the Vape and not using an external battery charger, which is the incorrect way to charge the battery. I just genuinely felt like I was being fobbed off and did not feel like a valued customer at all. I will not be returning to VapeHQ after this experience.

   almost 4 years ago

1. lee Hornby ★★★★★

   The young lady there was very helpful today and very friendly. I usually use a different vape shop but will be going there from now on as the customer service is great . THANK YOU

   more 7 years ago
2. rachael birkin ★★★★★

   Very friendly and helpful.Not pushy in the selling,let me try loads of samples of liquids and different capes.

   more 7 years ago

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