The Bolthole Micropub

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Reviews

1. Adam ★★★★★

   A great sun trap for summer drinks. It was a busy evening and the staff made the effort of getting us an empty table and 4 chairs so we could sit outside. The service was very friendly. Good selection of beers. Drinks were ice cold and of good quality. Clean throughout including the toilets. Prices were reasonable. Would recommend and will be back soon.

   almost 6 months ago
2. Tom Hickey ★☆☆☆☆

   I am writing to express my deep disappointment following a distressing experience at The Bolt Hole Micro Pub, which left me feeling humiliated, uncomfortable, and unfairly judged. During a recent visit, I was approached by the owner, Jan, who accused me of taking drugs based solely on the fact that I used the toilet a few times. At no point was I disruptive or inappropriate — I was simply managing a private medical condition that requires me to use the restroom more frequently than average. Instead of approaching the situation with understanding or discretion, Jan hovered outside the toilet area and questioned my behaviour in an accusatory manner. To make matters worse, I was not asked to leave but was made to feel unwelcome and scrutinised for something entirely beyond my control. As the pub quieted down and a few people left, she refused to serve me further, not due to any behaviour on my part, but because she “wanted to go home early.” This felt more like an excuse than a genuine reason, especially following the earlier treatment I received. Jan’s conduct was not only unprofessional, but it also showed a total lack of awareness or sensitivity toward hidden disabilities. It is essential for public-facing business owners — especially those running hospitality venues — to understand that not all disabilities are visible. I was made to feel ashamed for needing to use the toilet and found myself trying to “hold it in” just to avoid further judgment or confrontation. This experience was incredibly upsetting, and while I had previously enjoyed visiting this venue, I would not feel comfortable returning unless serious steps were taken to address this behaviour. I strongly suggest that Jan consider undertaking training on disability awareness and professional pub management, particularly with a focus on inclusivity and respectful customer interaction. No one should be made to feel guilty or ashamed for managing a medical condition. I hope this feedback is taken seriously and leads to meaningful improvement

   almost 7 months ago
3. Doddsy ★★★★★

   Great venue for a local drink and get together, or on route to the 2 local restaurants great to meet up prior or after. Wide choice of drinks. Lovely outside location for drinks.

   almost 8 months ago

1. Alex Pardey ★★★★★

   Hard to imagine what the community of Falconwood would do without this cheery little boozer. Friendly staff, good drinks, and a fantastic pub quiz every month. They make the most of the space they have with a buzzing front room, bright and airy back room, and a covered front for summer days.

   1 year ago
2. Colin Naylor ★★★★★

   A great little pub, tucked away within the housing estate surrounding The Green. Polite and friendly staff and a decent range of beers. Outside seating for those warmer days too. I didn't eat so no rating for food, but the beer was good. They also have a good range of gins too.

   1 year ago
3. Gareth Reeman ★★★★☆

   Very friendly staff, popular venue at the weekend, lots of tables reserved and busy with a good atmosphere. Nice guiness. Only 1 craft ale on at the time.

   almost 2 years ago

1. Gabby Saul ★★★★★

   A lovely local. Friendly, welcoming and great service

   almost 2 years ago
2. Darren Murphy ★★★★★

   Such a nice little boozer. Lovely bar staff. Would certainly recommend.

   almost 3 years ago
3. Ian “Woody” W ★★★★★

   Visited with some friends, lovely little place. Nice selection of beers, wines and spirits, staff very friendly and polite. Nice evening.

   almost 3 years ago

1. Sally Wood ★★★★★

   Great friendly atmosphere good choice of drinks

   almost 3 years ago

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