Acumen Mortgages

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Reviews

1. Sean Anderson ★★★★★

   Helped us with getting our first mortgage with no issues. Always replied quickly and answered any questions we had

   almost 2 months ago
2. lee baz ★☆☆☆☆

   Awful service from Acumen. mortgage was up for renewal and was constantly ignored when trying to get it sorted. I’ve ended up paying extra 1k in mortgages fees due to poor service from them. Not even a sorry from them in regards to ignoring any previous calls or messages and additional charge.

   almost 6 months ago
3. Terri Duncan ★★★★★

   I can honestly say Acumen, especially Christian Pandis our mortgage advisor and Claire Sutcliffe our case handler, have been nothing short of fantastic from start to finish! From finding us a great mortgage deal, finding us a fab conveyancer, and they made what can be a stressful time just run so smoothly and effortlessly! I was never left wondering what was going on, their communication was great. If I emailed for any reason I got very quick responses. So efficient. I would 100% recommend to anyone and I will definitely use Acumen for any future remortgages. Genuinely, thank you so much for making this process so easy for us.

   1 year ago

1. Hannah Mills ★★★★★

   We used Acumen Mortgages when purchasing our first property. Clair Sutcliffe was our case handler and helped us step by step. As it was something we had never done before, being first time buyers she went above and beyond to ensure we knew exactly what was going on in the background. I can’t thank her enough for all the help and support she gave to us, I would definitely recommend using Acumen Mortgages! X

   almost 3 years ago
2. Michelle Lewis ★★★★★

   We have been using Acumen to secure our mortgages for years now and have never had a bad experience. Paul Hodgson has seen us through a house move and multiple re-mortgages and is absolutely excellent, we have always felt like we were in very good hands. Everything is always made very clear from the outset and he somehow manages to take the stress away from the often laborious task of securing a good mortgage rate. Thank you Paul and team for all of your support over the years. We'll most definitely be back.

   almost 4 years ago
3. Sean Rees ★☆☆☆☆

   Avoid using Acumen as much as humanly possible. We were recommended Acumen through a developer and it was the worst part of buying our new house hands down. The Nottingham team are possibly the most inept group of mortgage advisors in the UK. They regularly gave us incorrect information, made assurances they knew they could not keep and consistently disappointed us. They have incredibly poor customer service with little to no updates unless you ring them multiple times a day, staff are forever in "meetings" or "out of the office" . The staff seem to just bluff their way through a deal and hope that everything settles well. We moved to another advisor and got our mortgage approved within 8 days. Acumen wasted our time for 8 weeks making a move before Christmas impossible They are awful, do not feel like you have to use them because they are recommended. Truly truly awful. Especially avoid Ashley Dale not an ounce of knowledge and fed us nothing but lies. Shame really moving into our first home was meant to be so special and it was ruined by Acumen Mortgages!

   almost 4 years ago

1. Karl Hodder ★★★★★

   We can't thank our adviser Paul Hodgson enough - without him we wouldn't have been decorating our first home this week! From the moment we received a call from Paul we knew we were in good hands. He explained everything so clearly and really listened to us. We can't recommend Acumen more highly and are very happy first time buyers. Thanks Paul

   almost 4 years ago
2. Beth Nunan ★★★★★

   We have worked with Acumen last August 2020. Me and my husband bought our first house together. I highly recommend Acumen as they have made it so easy for a busy couple like us and they have taken care of everything for us. We moved to our new David Wilson Home end of August 2020! That's how quick and reliable they are! Thank you for a superb service.

   almost 4 years ago
3. Jenny L ★★★★★

   Our experience with Acumen has been superb so far since we started using them a few years ago. Mike Fagan dealt with our past 2 buy to let mortgages - his knowledge & expertise meant that he was able to answer our queries on the spot as well as efficiently. He has consistently been reliable in getting back to us promptly too. Will definitely contact Mike again for our next one and would highly recommend to anyone in need of mortgage services.

   more 6 years ago

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