Advantage Home Construction Insurance (AHCI) Insurance Agency in Saint Helens, St Helens

Reviews

1. Ben Hardy ★★★★★

   I am the in-house solicitor for a house-building firm in Yorkshire. In the last two weeks of June, it was clear that our usual warranty provider was not going to be able to issue a certificate for four houses that were build complete in time for month-end. This was a poor position for my company to be in, but even worse for our customers: their mortgage offers were coming to an end, or they had to be out of their existing accommodation and would be left homeless. With fewer than two weeks to spare, I got in touch with Advantage Home Construction Insurance to explain the predicament. Shane, my point of contact, was flat-out superb. He guided me through the process of registering with Advantage, let me know clearly what documents we needed to supply and gave me the relevant timescales to get the warranties. Due to the truncated nature of our time-requirements, everything was all a little frantic at our end, but Shane was calm and reassuring at all times (whilst admitting that it was a challenging timescale to go from 'no contact with Advantage' to 'A full set of four warranties'). Advantage pulled out all stops, and we were able to get the warranties a day earlier than we needed them. This meant that there were four families who were able to move into their houses when they needed to, and helped the house-building company for whom I work immeasurably. Without Advantage Home Construction, we would have had a disaster on our hands. I am so very impressed and would not hesitate to recommend them for warranty provision.

   almost 2 years ago
2. Louis Woodford ★★★★★

   I had an amazing experience with AHCI. They processed our warranty certificate promptly, allowing us to secure a property sale just before the client's mortgage offer expired. Special thanks to Toni Costello, Mark Tyrer, Dave Sumner, and Keith Gannon for their outstanding service. AHCI treats you like a friends, always prioritising your best interests. Highly recommended!

   almost 3 years ago
3. Kelly Hodgson ★★★★★

   We used advantage to get a warranty for my mother's house sale as the original warranty company had dissolved. We were kept informed of the process by Adrian farzackerley who was understanding and helped as through the process. He worked really hard to get everything done in a quick and smooth manner.

   almost 3 years ago

1. Matthew Carr ★★★★★

   I would personally like to commend the service levels of Advantage on their new homes structural warranty offering. Both their communication and speed in turning round structural warranty certificates has been fantastic. James Topping proved extremely helpful in understanding our build programme and tight timelines. Danny Brookes was always reliable on his inspection visits and clearly set out required quality standards, which worked in with our business principles. Thank you to Advantage in providing a service which allowed us to deliver for our customers.

   almost 3 years ago
2. Steve Roper ★★★★★

   AHCI are a new build warranty company who I have used for the past couple of years. My contact there is Steven French. He is a consummate professional. Always returns calls and has delivered the requisite warranties on time sometimes at short notice enabling me to complete sales of new build plots on schedule. Highly recommended.

   almost 3 years ago
3. lyndon hewitt ★★★★★

   Derek was professional and efficient in his work. his customer service alone made me pick AHCI. another mention for Danny the inspector was also professional and helpful when on site. very happy and would definitely use the company again!

   almost 3 years ago

1. Gillian Barnes ★★★★★

   Derek was very professional and approachable. He was quick to respond to our inquiries and acted as a great employee for Advantage Home Construction . Would not hesitate to recommend them to others.

   almost 3 years ago
2. Declan Alder ★★★★★

   Andrew Povall, Alastair Clements and the wider AHCI team were terrific in dealing with my property's Latent Defect / Structural Warranty issues in Summer 2022. They were able to keep me updated every step of the way and provide me with the right support at the right time. A highly professional team and one that I wouldn't hesitate to recommend to other homeowners that are and were in my position.

   almost 3 years ago

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