Halfords Autocentre Car Repair Garage in Uxbridge

Reviews

1. Syed ★☆☆☆☆

   I’ve used this garage before for the same 10 Point Car Check and it was completed in 10–15 minutes, exactly as advertised. This time, for my booking on Saturday 27 December at 1:30pm, the garage agent said I had to leave the car for the entire day because they are short-staffed, and suggested I move the booking to a weekday. That’s not realistic. Like most people, I work weekdays and need my car for commuting. Their staffing issues should not be pushed onto customers, especially when the service normally takes minutes. Poor planning and poor communication. I won’t be using this garage again. 

   almost 7 months ago
2. Sanjay Patel ★★★★★

   Just had a free break check. I went after another garage said I needed some work done. Halfords staff checked and said my brakes were fine. Brilliant service and highly recommed Cindy and the other staff. Well Done.

   almost 7 months ago
3. Kiranlata Patel ★★★★★

   I had the MOT and service done here first time. I found the staff here very polite and helpful. I was advised of certain issues that needed attention, so I also used this garage sort everything for me. I’m very pleased with the service although there were a few hitches regarding timings. I’ll definitely use them again.

   almost 9 months ago

1. Otis Shilson ★☆☆☆☆

   My experience with Halfords for a warranty repair has been incredibly frustrating and a huge waste of my time. I initially booked the repair and paid, arrived at the garage and was told that the part was sold out. I was then told repeatedly over the next two months that the necessary part was sold out. Every time I called, the repair date was pushed back again with no clear communication or solution. Again, despite the fact that they accepted the booking and said the part was in stock. I have now decided to cancel the booking and get the repair done elsewhere. The cancellation process should have been simple: they just needed to send a quick confirmation to my warranty company that the work wasn't completed. Despite my repeated requests and a visit to the garage in person, they have failed to do so for over a week. This lack of follow-through and basic customer service is unacceptable. Do not use this garage.

   almost 10 months ago
2. L Miah ★★★★☆

   Been here few times now had MOT’s and services done here, there's my thoughts on Halfords Autocentre Uxbridge provided decent service. The staff were polite, and the work was done correctly. However, the process took longer than expected—waiting for an appointment was about over a week, and the actual service took over 3 hours for a basic MOT. Prices were fair, but the time could be improved. Overall, okay.

   1 year ago
3. Matthew Mosley ★★★★★

   I used the centre for the tyres and MOT. It was excellent service. The service really exceeded my expectation and I highly recommend the service. Kaleen looked after the service and he did his best. Thank you guys!

   almost 3 years ago

1. chris cox ★★★★★

   Very helpful. Was able to look at my car after warning light came on during long journey and was able to sort it so I could continue with my journey. Staff were very accommodating and friendly.

   almost 3 years ago
2. remus lungeanu ★☆☆☆☆

   Booked a day off to be able to get two car tyres (purchased from Halfords ) fitted before the MOT, got to the centre at 9am as booked to be told bad news such as the tyre technician was on holiday and only one of the tyre got delivered to the centre. No courtesy call or any heads up about this inconvenient. Another customer behind me had literally the same issue . I had to wait for the second tyre delivery two days later, got back to centre and when I asked for the rear existing tyres to be fitted to the front ( which were worn ), got told that I had to pay £30 ( was expecting some courtesy at least at this stage after the initial messing up )

   almost 3 years ago
3. Bogdan Munteanu ★★★★★

   Job number 141/9015623 I would like to say that Mr Chirag has been very kind and helpful.. Also the Halfords team has done a great job Replaced 4 tyres ,wheel alignment , replacing front wipers.. Many thanks and see you soon Happy New Year

   almost 3 years ago

1. Sy 4son ★★★★★

   I had a great experience at Halfords Uxbridge; it was superb. The Assistant Manager by name Chirag Sachania was amazing guy, the Uxbridge branch had an issue and instead of cancelling my appointment, he contacted the Halfords branch in Slough and drove me there to get my 4 tyres changed. He could have chosen not to go that extra mile but he didn't. Employees like that needs to be appreciated for their great work they do in support of their company. I recommend Halfords Uxbridge Branch as well as all Halfords Branches.

   almost 3 years ago

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