Motor Inn

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Reviews

1. Peter Ryder ★☆☆☆☆

   Buyer beware! This garage uses really cheap parts and they don' t do good work. After complaining, they kept the car for two days when they could have checked it thoroughly but instead motor inn said it needed two new calipers, which it did not, at a cost of £500 a pair. Please do not take your custom to this garage, you will regret it. Motor Inn had the opportunity to remedy the problem but didn't or couldn't. Another garage corrected Motor Inns mistakes for free to restore our faith in garages.

   almost 2 months ago
2. K M ★★★★★

   I took my smart car to have it checked, had loads of computer faults and something going wrong with the exhaust. Frank was brilliant! Had a look and a quick drive to understand better what I was saying. Frank said I needed a specialist and recommend one nearby (which I wasn't aware of). I called Frank back to check the costs of exhaust, and he was honest saying he would not be able to offer better deal. Definitely will be going back when needed!

   almost 2 months ago
3. bledi peqin ★☆☆☆☆

   Really poor service. I went in for wheel alignment due to inner tyre wear. They returned the car with a crooked steering wheel — twice. Then tried to blame the car instead of their work. Wasted time, wasted money. Definitely not recommended.

   almost 2 months ago

1. Bledi Hudhri ★☆☆☆☆

   Terrible service. I brought my car in for wheel alignment because the tyres were wearing on the inside. After they “fixed” it, the steering wheel was crooked. I brought it back, and this time the steering wheel went crooked to the left. Then they started with excuses: “maybe your car has another issue.” No — the car has zero issues. The problem is the job they did. Instead of solving anything, I ended up with a crooked steering wheel twice and absolutely no responsibility from their side. Now they’re telling me “bring it another day so we can check it,” as if I haven’t already wasted enough time. Total waste of money and time. No professionalism at all. Would not recommend.

   almost 2 months ago
2. Bejay M ★★★★★

   Very honest and helpful staff and mechanics, a very fast paced environment with nice waiting areas provided for customers. A large car park and easy to get to from the main road. The mechanics seem to be very knowledgeable and competent. I would definitely recommend this place for car issues to be sorted..

   almost 2 months ago
3. Frances Stower ★★★★★

   For many years I have taken my cars to Motor Inn Ruislip, when MOT’s are due or I need new tyres or for any maintenance . They look after you ! I 100% recommend this garage for any vehicle issues .The Owner and his team are very experienced , knowledgeable and reliable . He is honest and I trust his advice to fix and maintain my cars health . We carry ourselves and our loved ones in our cars , it’s important you trust your garage ! I do , so I can absolutely.. 100% recommend Motor Inn Ruislip.

   almost 2 years ago

1. Dev Lall ★★★★★

   I've been bringing my cars here for MOTs and repairs for several years now - because they have always been straight with work that needs doing, get it done on time and charge fairly. Not only that the staff all seem like decent blokes genuinely trying to help. I would recommend them to anyone.

   almost 2 years ago
2. Mark Doel ★★★★★

   Popped in to get a tyre changed on a wheel for my daughter. Although they were busy they fitted me in, and changed while I waited. Is a great service have always been here for mine and daughters car work.

   almost 3 years ago
3. Joan Waller ★★★★★

   I popped into The Motor Inn Saturday lunchtime as I had a screw embedded in my rear offside tyre. Despite being advised there would be a wait of about 20 mins, Mark came & had a look at the tyre to see if it could be repaired or if a new one was required. Immediately, Mark identified that a new tyre was required (hence saying me the 20 min wait for which I was extremely grateful). Due to the size of my tyres Mark didn't have it in stock but advised he could order me one & have it delivered on Monday. In the meantime he advised that the car was OK to drive & even added some air to it for me. Mark called me Monday morning to confirm the price of the tyre & said he would ring me again once it was received, which he duly did. I believe my tyre was changed by Harry (?) who was very polite & helpful. I can't thank Mark & the Team enough for getting me back on the road so effortlessly & quickly. I'd much rather support a local business than go to a major High Street chain. Thank you.

   almost 3 years ago

1. J G ★☆☆☆☆

   What has happened to the Motor Inn? I have been a customer for many years and recommended to many people as they used to be good. However, now I would do the opposite. I had work done on my car last year including an oil leak. 6 weeks later i had an MOT and told I had Oil leak. When I spoke to Marc he said "well your cars old" to which I replied that may be so but I paid £400 in repairs which werent done. Stupidly I went back to them as I need work on my car now which needed to be done before I go way in two days time. I booked this in over a week ago. I phoned today to see if they could do a MOT at the same time. The phone was answered with a Yeah. I explained that my car was booked in for Thursday and the reply was " Cant do it Thursday". I explained it had been booked in a week ago. The reply" Got staff off ill" I further explained that i was going away the next day and was promised it would be ready. To which I was screamed at and I mean screamed down the phone " Did you not hear me I can't do It" so loud the those close by could hear. I asked who I was speaking to he arrogantly replied " Marc I own this company". Firstly I wonder if he would have screamed at a man? and secondly if he speaks to paying customers like that, I wonder how he talks to his staff? Probably the reason his staff are off, is because of stress. In contrast I spoke to a lovely man garage in Northwood hills, who can't do it themselves for two weeks, but offered to help me find someone who could. Now have a garage who are cheaper and have manners. So sadly would strongly no longer recommend this garage to anyone, as unreliable and rude. Especially women or if you have a older car. I only give one star as none wasn't an option.

   almost 3 years ago

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