These people are scammers stay away, they charged me Β£2700 for a dpf regen, if they know more about the issue than you they will take advantage & overcharge you. Eventually sorted it out with a real mechanic shortly after AVOID (Edit: they call honest reviews FAKE to deflect their unprofessionalism)
Contacts & Location
π Address: Ilford IG6 3JP, United Kingdom
π Phone: +44 20 8172 0192
π Website: motoraid.com
Photos
Reviews
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Tobi O β β βββ
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Steve Snooks β β β β β
They are a superb group of people who go out of their way to help the customer. They are refreshing and put the car owner first. Well done!
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Joanne Hancock β β β β β
Great service from the moment I rang to book an MOT. They were very helpful with times and dates, prices and directions. When I arrived they were polite and friendly. Time infa were great and the waiting area was clean, tidy and well equipped. Well done !!!
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Kabil Ahmed β β β β β
Recommended by my warranty provider, the team was incredibly honest, friendly, and professional from start to finish. They diagnosed my car's issue and handled all communication with the insurance company. Even though my warranty claim wasn't valid, they went above and beyond to get my car back on the road at a great price. I especially appreciated their thoroughness. They performed extra checks on my battery, saving me from an unnecessary replacement. When a new battery was indeed needed, they offered a fantastic price and even waived the installation labor. Highly recommend this garage.
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Romaine Bryan β β β β β
The guys at Motoraid-Hainault are really knowledgeable, respectful and enthusiastic which helps you to relax knowing your car is in good hands. Iβll be using them for services and works to my car now going forward. They treat your car with respect and it doesnβt matter of itβs an Audi or a Rolls Royce; all cars are treated with the same respect and care. Theyβre extremely good value for money, given what main dealers try to charge. I highly recommend
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Marcus Lewis β β β β β
Larkhan one of the advisors, went above and beyond during my service. Treated me like a priority throughout the process. He explained everything so I could understand what needed to be fixed and why. He has such a positive and supportive attitude. So glad I took my bmw 1series for a service there and would highly recommend to everyone. They have a loyal customer for life. Thanks Motor Aid ! Iβll be back :)
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Melanie Richardson β β β β β
First time here (booked by company car people) but I can honestly say I have never experienced such a helpful bunch of guys. Even accommodating a last minute need to rebook later in the week but nothing was too much trouble for them. Would highly recommend and will definitely encouraging our company car team to always book me in here.
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Koyes Ahmed β β β β β
Been using motor aid since Jan 21 and by far they are the best mechanics around. Been to countless garages who just want to rip you off but Motor Aid take pride in their service and deliver outstanding customer service. Big shout to Shaun who slotted me in for nox sensor issues on my c class and looked after me. Without a car for two weeks, you saved me!! See you soon buddy!
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Jason Nokes β β β β β
Not the 1st time I've used this company and definitely not the last time. Sean is always so friendly and polite. Carried out MOT and vehicle health check and cleared engine management light for me. Very happy with the service.
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David Wood β β β β β
I have used the services of Motoraid now for many years for my Audi TT which I have now owned for 16 years . Now a 20 years old car and still all great to date. Motoraid have always done a very good job working on my car regarding a service or mechanical repairs over the years . I can recommend them highly.
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FAQs
What is the phone number of MotorAid?
You can contact MotorAid at +44 20 8172 0192
How can I get to MotorAid?
You can find directions to MotorAid by following this map link