Motor Magic LTD Car Repair Garage in Romford

Reviews

1. Amina Miah ★★★★★

   I had my MOT and full service done at MotoMagic and I honestly couldn’t be happier with the experience. During the MOT and service, they identified a few issues and rectified them immediately, which gave me real peace of mind. What really stood out was their communication — they kept me updated throughout the process via WhatsApp and even sent videos explaining what needed attention. It made everything very clear and transparent. I genuinely felt like I was in great hands from start to finish. Professional, honest, and reassuring service. I wouldn’t hesitate to recommend MotoMagic and will definitely be returning in the future.

   almost 7 months ago
2. Pav ★★★★★

   I recently had my MOT done at Motor Magic and I couldn't be happier with the service. From the moment I arrived, the staff was friendly and professional. They explained everything clearly and made the whole process stress-free. The waiting area was clean and comfortable, and the MOT was completed efficiently. I highly recommend Motor magic for their excellent service, expertise.

   almost 8 months ago
3. Musa Asania ★★★★★

   ⭐⭐⭐⭐⭐ Outstanding Service, Worth the Journey Every Time! Motor Magic have been looking after mine and my wife’s cars for years, and even after moving to South London, I still take my car all the way back to Romford, that says it all. Their service is genuinely second to none. You get dealership-level quality without the dealership price tag, and the peace of mind that comes with knowing your warranty is fully protected because everything’s done to manufacturer standards. They even send you videos of the inspection and parts replaced, which gives total transparency and confidence in the work done. They’re a multi-award-winning, leading independent garage with a modern, professional setup, yet still keep that friendly, family-run feel. The team are honest, knowledgeable, and always go the extra mile. Whether it’s an MOT, full service, or something more technical, they do it all to a really high standard. The workshop is spotless, communication is clear, and you always know your car is in safe hands. It’s easy to see why they’ve earned recognition such as the 1TEC Auto Hub membership and the BookMyGarage “Top Tier” badge, both marking them out among the best independent garages in the UK. Honestly, Motor Magic outshines any garage I’ve ever used. Top-class, trustworthy service every time, I wouldn’t take my car anywhere else.

   almost 8 months ago

1. Muhsin Ali ★★☆☆☆

   I booked my 2013 Vauxhall Corsa SE in for a full service, including a brake fluid change and new spark plugs. Before the service, the only warning showing was “service soon” and the car drove without any major issues. After the service, however, the engine management light appeared and the car developed new problems — rough idling, shaking at idle, and the gearbox slipping into limp mode. When the garage scanned it, they reported rocker cover, thermostat, and gearbox service faults. I am disappointed that these issues arose immediately after the service, as the car was not showing these faults beforehand. While the service itself was completed, I now face additional repair costs to resolve new problems that only began after the visit. Based on my experience, I cannot recommend this garage.

   almost 10 months ago
2. Nasrullah Khan ★★★★★

   “Absolutely brilliant service from start to finish! I brought my car in for a Service and MOT, and the team was professional, honest, and friendly throughout. They explained everything clearly, completed the work quickly and professionally plus icing on the cake they provided me complimentary car wash. It’s rare to find a garage that’s this trustworthy and customer-focused. I’ll definitely be coming back and highly recommend them to anyone looking for reliable car care.”

   1 year ago
3. Pavel Petriciuc ★★★★★

   This guys from Motor Magic are very professional, they help my Audi A4 to breath again to be like new. They changed the front brake discs and pads and passenger caliper very fast and I'm happy with the quality as well. I would recommend everyone this garage because is one of the best in town:)

   almost 3 years ago

1. Andrew McCormack ★★★★★

   I bought a car that seemed to be giving me one issue after the other. The technicians at motor magic were able to diagnose the issue and fix it within 24 hours. I was very impressed with this, as I need the car for work and had previously taken it to another garage that kept the car a considerable amount of time without being able to rectify the issue. Not only that, but the following day after collecting the car the engine management light came on and they were kind enough to also correct this issue without charging me further, even though this turned out to be a completely unrelated issue. This is a garage I would be using again in the future, hopefully not to soon though.

   almost 3 years ago
2. Margaret zincraft ★★★★☆

   MOT booked online very easily. It was a busy day due to being Saturday before Bank Holiday and my car was delayed in being looked at which I was not informed about until I went back to garage, which is unusual as I have used Motor Magic before and the customer service is excellent. Unfortunately my car failed but I was shown parts needed and they ordered and received them quickly only to find 1 of the parts was not right. Being so late on a Saturday I was offered a courtesy car as mine was on ramp and not fit to drive. I refused car but was grateful of the offer, and on Tuesday morning was informed part had been delivered, videos were sent and they rang me. All in all a quick and efficient service which I will continue to use. Thank you to all the staff Margaret

   almost 3 years ago
3. Dan Hoban ★★★★★

   An Outstanding Service. All staff were great, very informative during the whole process, sending videos of the work that is required. They also call during the service to let you know any additional works that are required and for your approval, quite uncommon in a garage. Would definitely be coming again, top quality service with a price that's hard to beat.

   almost 3 years ago

1. Danial Qureshi ★★★★★

   Managed to book a same day MOT with Motor Magic, and the quality of service was top notch! Unfortunately, the car didn't pass first time, they showed me the problem, and sent regular updates with pictures of old and new parts being taken out and put in, 10/10 service would 100% recommend

   almost 3 years ago

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