Alan Johnson Vehicle Repairs Ltd

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Reviews

1. Zaarin 2003 ★★★★★

   Although Alan made it clear we were lucky to get a spot in his busy schedule, we really WERE lucky that our car found itself in such safe hands, and especially to get a same day appointment. Alan and his team were able to diagnose and fix our car that very afternoon, when everything suggested to us it would be a tricky electrical problem. His skill, enthusiasm for cars and his honesty shined through.

   almost 3 months ago
2. Richard Hampton ★★★★★

   Highly recommend. Fantastic friendly service every time. The whole team go above & beyond.

   almost 4 months ago
3. Lyn Harwood ★★★★★

   Always the absolute best service provided - by Niki, Alan's sister in reception and by Alan and his brilliant team. Nowhere better.

   almost 4 months ago

1. gregory moon ★★★★★

   I can’t recommend Alan Johnson vehicle repairs ltd highly enough! They’re always friendly, professional, and go above and beyond to make sure my car is properly looked after. Every visit, they take the time to explain what needs doing, keep me updated, and make the whole process stress-free. It’s so reassuring to know my car is in such capable hands — I wouldn’t take it anywhere else! Big thankyou to Alan, Nikki and the whole team!

   almost 5 months ago
2. C Fin ★★★★★

   This was the best customer experience I have had in a long time. Within days of a close family bereavement my car developed multiple problems. Alan was so kind, talking to me on the phone and then he looked at the car the next day and waved a magic wand and the car was back to normal within a few hours. Such kind people, they could see I was distraught and they pulled out the stops to help me and to get the car safe again. Thank you Alan and all the team. I would not hesitate to recommend these kind people.

   almost 7 months ago
3. Mallard C ★★★★★

   Alan and the team have looked after two of my Childrens cars in the last couple of months - service was exemplary, friendly and efficient and both cars were back on the road with the minimum of fuss - one was an MOT emmissions problem and the other required new brakes and pads - cant recommend highly enough

   almost 3 years ago

1. Tony Miller ★★★★★

   Helpful friendly staff. Did a great job and shopped around for a cheaper part.

   almost 3 years ago
2. Zoe Day ★★★★★

   Alan Johnson garage is super good and have always given me an outstanding level of service over many years. Alan and the team are hard word working, and Kay the receptionist and office manager is a real asset as she is so efficient and professional and hard working.

   almost 3 years ago
3. Tilly J ★☆☆☆☆

   can in just say this review is towards everyone but ben who was very helpful at the start of this. so to start I had no power in my car and called the garage. ben managed to squeeze me in to diagnose the issue which was very helpful so great service from him! I then had my car booked in today confirming my issue with the car. when I showed up the receptionist lady was rude and very blunt. Later on that day I then got a call saying that they haven't managed to fix my new (which I brought with me) catalytic converter which was fine until I asked her to then put the old one back on, which she then said she couldn't as it was broken. when they took it off they had broken it off. so then I asked if the car would still run as I need it for work, she said its not ideal. as soon as I stepped into the receptionist, the lady said that's £100 no greeting or anything. the receptionist lady was so blunt and rude again, she shouldn't be allowed to work there with that type of customer service skills. I then got charged £100 for them to basically take my catalytic converter off, break it and fix it with slight tubing, they also rounded off my bolts! I asked her about what I am paying she said the service, there was none. I left the receptionist angry and cried in my car. they all looked at me and said nothing. this whole workshop is an awful with how they treat their customers and how unhelpful they were when explaining their services. I will never be going back there again and I suggest no one else should. they have appalling treatment towards people specially the receptionist lady. my car is now left in a worse state as I have no catalytic converter and its extremely loud and Bassey. DO NOT RECCOMEND!!!!!

   almost 3 years ago

1. Parnian Tabib ★★★★★

   Fantastic garage: fantastic service and fantastic customer care. Allan is generous with his time, gives honest recommendations and does an excellent job. Can’t recommend enough.

   almost 3 years ago

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