Big M Car Service Centre

Reviews

1. Claire G ★★★★★

   Excellent garage all around. Matt is very experienced, knowledgable and helpful. The mechanics have done an excellent job on my car. I would highly recommend !

   almost 3 months ago
2. TREVOR Langford ★★★★★

   Excellent service I needed engine oil for my mercedes E63 2015 w212 Sorted it out straight away recommended oil

   almost 4 months ago
3. Charlie Cole ★★★★★

   Repaired a flat in well under an hour from the initial inquiry to returning my car keys. Their speediness was especially helpful on the day because I needed to get on the road ASAP to attend a funeral. The guy who served me (I didn't catch his name sadly) was really helpful even though he was on his own that day, and even gave me a complimentary bag for my locking wheel nut which was a nice touch. Would definitely use them again.

   almost 11 months ago

1. Nicky Poile ★☆☆☆☆

   These guys are time wasters guy on the phone books in work they don’t do, turn up to be turned away, no apology, rude guy who accepts no responsibility, stated “guy on the phone is only interested in taking peoples money”. Take your money elsewhere!

   1 year ago
2. Ben Truong ★☆☆☆☆

   Booked in for MOT got charged an extra £20 for headlights adjustment without my consent just did it and charged me. There’s a dial inside the car to do that for free and I never had and MOT that has done this. Left feeling like this garage is not trustworthy . The whole experience was unpleasant as the staff are not nice either.

   almost 2 years ago
3. Kevin Whittington ★★★★★

   Had 2 new tyres fitted to our mini. These had to be ordered in. Car went in the next day. Was texted when car was ready. All went very smoothly. Will definitely use again

   almost 3 years ago

1. Gary Porter-Forbes ★☆☆☆☆

   Utterly horrendous place!! I had Green Flag drop me there with a flat tyre due to it being the most local place in my area As soon as I walked in, I was spoken to like I was stupid and an inconvenience. I was treated as such throughout my experience with this garage. Being “mansplained” about every little thing… I’d imagine they treat women in a very poor way because they think they’re of a higher intelligence than most. Three new tyres and removing a sensor that they claim was damaged, charged a lot and spoken to like dirt. Far from impressed and will not ever return. The next day I had to pump my tyres up as they were dangerously under inflated but I couldn’t know, as they’d removed the pressure sensor! Terrible. Avoid.

   almost 3 years ago
2. G S ★☆☆☆☆

   They’re useless - Girlfriend had her car in for a major service 1 week ago. Since then her brakes have gone and she’s gotten a flat battery - do they not check these things? I guess there’s a reason you can’t get an mot at Big M at the same time… they aren’t qualified :-)

   almost 3 years ago
3. Peter Foreman (Pete) ★★★★★

   Lovely guys, very efficient and sorted what I thought was a flat tyre but needed genuine replacement. All done whilst I went shopping. They were happy for a chat too which also goes a long way for customer service. Additional comments as had to get another tyre fixed a few months later. Didn't book or call just took a hunch and whizzed in. Same great service and all sorted in 20 mins or so. Thumbs up.

   almost 3 years ago

1. katie ★★★★★

   Showed up today with a weird battery, no appointment booked. They tested my battery and fitted me a new one all within half an hour of being there. Super friendly, helpful and well priced. Highly recommend.

   almost 4 years ago

FAQs