Essex Pride Autos Auto Repair in Rainham

Reviews

1. Ian Payne ★★★★★

   I had a coolant leak on my car (from my egr cooler), after looking at some of the positive reviews, I decided to ring them. The guy I spoke with told me to bring the car down, with half hour I was there he quickly diagnosed my car, he don’t charge me for looking at it. I booked my car in, (2 week wait) as they were busy but I didn’t mind as I wasn’t in a hurry for my car to be fixed. They did a great job in fixing my car, he even replaced a pipe that was common to break. Price was responsible. This was my first time going and I would go back in the future if I need any work doing to my car. Would recommend this garage. Especially good that they are a 5 minute walk from where I live.

   almost 7 months ago
2. Robert Lee ★★★★★

   First class . Friendly staff . Helpful . Realist price . Honest . Always willing to answer questions. Only do work that absolutely necessary.

   almost 10 months ago
3. Remon Miah ★★★★★

   Needed a very last minute MOT as the garage I had booked it in cancelled on me. Gave them a call and even though they were fully booked out they made an exception and fitting me in. I have a Tesla and for those who own Tesla’s know that getting an MOT at an independent garage is very difficult as it requires 3 technicians so fair play to the guys who got me sorted and on the road. Very decently priced and professional service couldn’t be happier.

   almost 10 months ago

1. Edwina Awuku ★★★★★

   Great service! I trust them which I wouldn’t say about any mechanic. They were very honourable so I’ve been recommending them to everybody and have been back.

   1 year ago
2. R G ★★★★★

   Called to book for a MOT yesterday and was booked in with zero hassle next day. Staff was all really friendly and professional. Allowed me to wait and even watched while the MOT was being done. Would highly recommend this place. First time leaving a garage feeling satisfied and happy with the excellent service provided.

   1 year ago
3. Kerth Mendez ★★★★★

   Great mechanic. Straight to the point. No BS. Done in No Time. Booked on same day. Will bring my other car here and Highly Recommend. Don't go anywhere else.

   almost 3 years ago

1. Michelle Schembri ★★★★★

   I was recommended by family members to use this garage. My clutch needed replacing. I must say that they did not disappoint me, they rang me to tell me the cost of parts etc, they were very professional, friendly and welcoming. I will definitely recommend this garage to others in the future, a garage that you can trust.

   almost 3 years ago
2. Toni Bones ★☆☆☆☆

   I have used this garage for many years and have always been more than satisfied with their friendly service and helpfulness. However, I booked my car in on Monday for a MOT and asked if they could look at the sensors as sometimes they were out of alignment and the car didn’t change gear after being stationary. I left the car there yesterday morning with a note to ask if they could check the oil and antifreeze as well. At 2.30pm I called the garage to see if the car had passed and was told yes and the bill was 50 quid due to the oil and antifreeze top up. So at 4pm I went to collect the car, I asked the guy who was taking my money if the brakes were okay? To which he replied in a very unfriendly manner “that brakes were not part of the MOT as you have to take the wheels off, so he really couldn’t say “ he said “I would need a service for that”! I then asked about the sensors he then told me that “nobody had told him about them, that 4 people worked there in the morning and 2 in the afternoon” as though that was a good enough excuse!! Feeling very disillusioned I asked where the man was that owned the garage to be told he had retired and he was running it now. I have since googled the MOT inspection which states they will inspect brakes’ pedals, levers and general condition and carry out an efficiency test to access their performance. Any leaking brake fluid, or issues with the brakes lining or pad will qualify as a dangerous fault and fail your MOT. And that is all he had to tell me. I be wouldn’t go to this garage again if it was the last MOT garage on earth. The new owner obviously does not believe in any kind of customer service and as attitude comes from the top I can see why every worker I spoke to was unfriendly and unhelpful. What a shame a really good business will be now be ruined by a man who obviously doesn’t value his customers.

   almost 3 years ago
3. Roohul Islam ★★★★★

   Reliable, friendly and honest staff. Sorted out my DPF regen issue. Max was very helpful. Originally went to swap a part over, common faulty part for DPF regen. Didnt work. Max diagnosed the problem whilst swapping the part and told me exactly the issue was. Rebooked, did the force regen and all working. Max also gave me some tips and recommendations to keep it sound and sweet. Can't recommend these guys enough.

   almost 3 years ago

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