Harrow On The Hill Dental & Facial Aesthetics Harrow

Reviews

1. komal b ★☆☆☆☆

   I had a treatment for fine lines around my eyes with Dr. Sethi at this clinic in May. I am posting this review now only after waiting to see if the effects would wear off, which took a few months. Based on the clinic’s strong online reputation and awards, I expected a high standard of care. My experience was deeply disappointing and caused lasting effects. During the consultation, I said I wanted tear trough filler. I was apprehensive of having Botox and expressed a clear concern to Dr. Sethi about muscle weakness and a preference to avoid a "frozen" look. She dismissed this, saying, "it’s just a small amount." No detailed discussion of risks, facial anatomy, or smile dynamics took place. The treatment I received was Botox under my eyes, known as "jelly roll," which was briefly told to me at the time, and "crow's feet" which she didn’t mention at the time but stated in email correspondence when the complaint was made. This treatment left me with a complete loss of natural expression and gave me a “joker/sinister smile”. After researching I found many people reported this issue from jelly roll Botox and many doctors warning against this treatment. My smile did not reach my eyes—a fundamental aesthetic principle known as preserving the "Duchenne smile." A second opinion from an independent practitioner confirmed I was over-treated for my minimal fine lines, with the areas injected often being contraindicated together due to this exact risk. The complaint process was revealing. The clinic owner, Dr. Zainab, responded not with an immediate refund or accountability, but by suggesting I return for appointments under her "watchful eye" for "support." After my own research showed how vital the "Duchenne smile" is, I was alarmed to find Dr. Zainab was not familiar with the term when I mentioned it. As a trainer and clinic owner, this was a significant red flag. Ultimately, after the clinic offered a refund only if I signed a liability waiver, I had to seek a chargeback through my bank, which was successful after I provided evidence including emails and before-and-after photos. My takeaways for others: 1. A doctor's title or a clinic's awards are not guarantees of skill or ethics. 2. Dismissive responses to patient concerns ("it's just a small amount") are a major warning sign. 3. Beware of clinics that respond to complaints with offers of more treatment instead of taking accountability. 4. Some practitioners prioritise marketing and reputation over genuine patient care and expertise. My goal is to ensure others can make a more informed decision. This experience has been a lesson in how "hyped" reputations can mask a troubling reality.

   almost 6 months ago
2. Attiya Afzal ★★★★★

   I can’t recommend Dr Ahmed enough. After several disappointing experiences with other dentists, I was told my front tooth needed to be extracted, which was really upsetting. Dr Ahmed took the time to listen and suggested a CT scan and a referral to an endodontist for a second opinion instead of rushing into extraction. Because of this, my tooth was saved, and I’m so grateful for his honest and thorough approach. I also completed Invisalign treatment with him and absolutely love the transformation — I feel so much more confident with my smile. As a medical doctor, I’m very selective about who I trust, and Dr Ahmed is the only dentist I trust with my dental treatments. He’s extremely knowledgeable, incredibly gentle, and always treats you with kindness and respect. An outstanding dentist — I wouldn’t go anywhere else. Thank you, Dr Ahmed!

   almost 6 months ago
3. Fatme Hamza ★★★★★

   I recently visited Dr. Ahmed at Harrow on the Hill Dental Practice, and I couldn’t be happier with the service. He explained my treatment plan clearly, checked in constantly to make sure I was comfortable, and delivered excellent results. The clinic is clean, modern, and very well run. I highly recommend Dr. Ahmed to anyone looking for quality dental care!

   almost 7 months ago

1. Nadia Ali ★★★★★

   I’m so happy with the composite work Dr Ahmed has done! The result is absolutely perfect — smooth, completely comfortable, and beautifully aligned. I can’t feel any roughness at all, and it blends so naturally that it feels like my own tooth. The attention to detail and care taken really shows and Dr Ahmed ensured I was happy with the result! I’m genuinely thrilled with the outcome and couldn’t recommend them more highly!

   almost 7 months ago
2. Nicola ★★★★★

   This was my first time at Harrow On The Hill Dental & Facial Aesthetics, where I completed my Invisalign treatment with Dr. Ahmed Hussain, and I couldn’t be happier with the results.
He is a very professional, calm, and knowledgeable dentist whose expertise I truly trust, as well as the quality of care he provides throughout the process. He listened attentively to my concerns, explained every stage of the treatment clearly, and ensured I was fully informed at every step. After completing Invisalign, I also had teeth whitening and a chipped tooth repaired with edge bonding. Both treatments were carried out with great attention to detail, and care and natural results.

The final outcome has made me feel so much more confident in my smile, and I am beyond happy with how my teeth look now. I would highly recommend Dr. Ahmed Hussain to my friends and family who are seeking a skilled and trustworthy professional who genuinely cares about his patients and provides high-quality Invisalign treatment. Also, want to add I had a hygienist appointment at this practice as well. She was very knowledgeable and thorough, offering helpful advice on oral care while providing excellent cleaning for my teeth. Highly recommend her too.

   almost 8 months ago
3. Alba Amago Martínez ★★★★★

   I recently went to the clinic for a tooth extraction and I had a great experience. Dr Ahmed explained all the options I had and then the tooth extraction was quick and easy. His assistant and receptionist were also very nice and I will definitely be coming back for any dental issue.

   almost 3 years ago

1. H Sherzai ★★★★★

   Absolutely delighted by the work Dr Ahmed has done on my teeth over the course of the year. I purchased a full package of Invisalign, composite bonding and teeth whitening - and couldn't be happier with my smile. When it comes to my dental health and appearance, I can only rely on the best. As a medical professional myself, I can certainly vouch for Dr Ahmed's capability & patient care and thus would definitely recommend to anyone looking to invest in their smile and getting their money's worth!

   almost 3 years ago
2. Missy Ahb ★★★★★

   Dr Zainab is the most amazing and honest person I know, and the only person I would trust with my face with. She would always have my best interest at heart. Dr Zainab would make subtle changes that would make such a big difference. She would never put pressure on me and I always trust her opinion. Dr Zainab is such a beautiful and humble soul and she always goes out of her way for me. She makes me feel very welcome every-time I see her and always willing to listen to my problems without being judgemental. She don’t just feel like my anaesthetic doctor but more like my close friend. Dr Zainab if your reading this, your amazing and I cannot rate anyone in this industry as better than you. Most honest and trustworthy person I know. Thank you, I just wish I lived closer so I wouldn’t have to travel 5 hours back and 5 hours forth on the same day to see you, but it was all definitely worth it ♥️

   almost 3 years ago
3. Shama Arif ★★★★★

   Dr Ahmed and Anca have been so kind and personable. They are such nice, professional and accommodating people. I first heard of Dr Ahmed/ Harrow on The Hill Dental practice when my sister was getting married, I was super impressed by the work he had done to give my sister a beautiful smile for her wedding. She was so happy on her big day that I decided to go there too. Dr Ahmed always listened to what I wanted and answered any questions I had. He has been patient & kind, a true artist with amazing dentistry skills. While planning my treatment plan, he was attentive, patient and helped direct me on the best way to get my perfect smile. Thanks to him I have the smile I’ve always wanted! Anca has also been a gem, she is both personable and professional. She always greets clients with a bright smile and is accommodating to my busy schedule when booking appointments. She also contacted me ahead of time to offer any spots that opened up that she knew would better suit my schedule which I really appreciated. She has honestly been a life saver, I wouldn’t have been as consistent with my appointments if not for her. Both Dr Ahmed and Anca were brilliant, payed attention to my needs and remembered things that even I forgot. This is the best dental practice I have been to, I will definitely be recommending it to friends and family. Thank you for giving me more confidence and making me smile brighter!!

   almost 3 years ago

1. Ashley Heeroo ★★★★★

   Thank you to Dr Ahmed, Anca & the team at Harrow on the Hill Dental - They have improved and given me the perfect smile. Dr Ahmed is truly an artist, and I am grateful to have been recommended to him, I'm so glad I chose this dental practice, and I have/would recommend to everyone I cross paths with. Dr Ahmed is very professional and gave the right advice on what I needed to do. I am very happy with the end results. Thank you Dr Ahmed and see you all soon!

   almost 3 years ago

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