Brightsmile Kingston Medical services in London

Reviews

1. Tom Stubbs ★★★★★

   I'm surprised at the bad reviews for the reception staff; they are always pleasant and polite to me. The lady this morning got me in at 10:30 am after I had a tooth fall out, which was considerably better than I had expected. And my lovely young dentist Bomi is the best dentist I've had by a country mile, although at 70 I have rather fewer teeth left for her to look after.

   almost 7 months ago
2. Elena H ★★★★★

   I was looking for an NHS appointment for my child. After a long research and calling more than 10 dental surgeries who said they don't accept children on NHS, I came across Brightsmile Kingston. I was a bit skeptical as I read some bad reviews about receptionists being rude, but I had a great experience all the way through. I completed the requested forms and got an appointment within a few days. The dentist we had was great with children, she was very patient and explained everything she was doing. I'm happy with the service and we'll come back here in the future.

   almost 7 months ago
3. Phil Hall ★☆☆☆☆

   They said I could register as a new nhs patient in February 2025, I did via the online form with past medical history etc and waited the three months the receptionist said it may take to get an appointment. After going in to check in May and June, they said I must have filled in an enquiry form, which apparently wouldn’t have had the past medical history details needed, so I did do the correct form. I did a paper application and handed it to them while there, in June. And now in October I’ve still heard nothing. I’ve needed three 111 emergency treatment during this period. I was fobbed off by the receptionists while I was in pain and further decay was happening.

   almost 8 months ago

1. Joseph Salama ★★★★★

   The BEST Dentist that ever came out of Dentist land! Thank you Ghoncheh for you excellent care and advice, you have managed my lifelong chronic fear of dentist’s very well indeed! Also thank you to the excellent team who have always managed to squeeze me in whenever I have had a painful emergency. I highly recommend this practice to anyone who is reading this review. I have been a patient here, for over a decade.

   almost 11 months ago
2. Stephen Mansell ★★★★★

   Dr Ghoncheh Roustazad at Brightsmile has changed not only smile but my whole life , I have been visiting Brightsmile for a number of years having various work and check ups done but I had a broken front tooth which had been repaired many years ago but had since broken and was so awful to look at I hardly ever smiled and had no confidence in my appearance, we set up a plan to repair the tooth and other problems and I was in the chair for 2 hours straight, when the work was done I hesitantly turned the mirror round to see the results and I immediately broke down with emotion I had a smile again !!! After so many years I was trembling with excitement and Dr Roustazad and her colleague were so pleased after all their amazing work. I travel 40 miles from my home to use this practice they are the best and I have nothing but huge praise to them for their work . Thank you so so much .

   almost 11 months ago
3. Leo Daly ★★★★★

   I have a generalised anxiety disorder and also become dizzy when I am tipped backwards in the dentist's chair because of a problem with my right ear. I finished my treatment today to have a broken tooth repaired with a crown. My dentist kept me calm and reassured at all times fully explaining my treatment and what she was going to do on a step by step basis. The dentist I saw if one of the best I have EVER seen and I recommend her and Brightsmile to patients looking for emergency treatment!

   almost 3 years ago

1. Anna Ivanova ★★★★★

   I definitely recommend Brightsmile Kingston and Dr. Mana Nademi. I have known her for 8 years now and I have done various dental work with her including filling, crowns and finally a dental implant. She is a kind and gentle dentist and always on top of the new development in dentistry.

   almost 3 years ago
2. nava darzi ★★★★★

   My mother and I have been seeing Dr Stephen Suliman and Rimante (nurse) for fillings and implant placement for over a year. Dr Suliman is experienced, considerate and knowledgeable. Rimante is incredibly kind and professional. My mother is very anxious, however Dr Suliman and Rimante have been very good at explaining the procedure (implant placement) and putting her at ease. He is the dentist to see and to be treated by. Thank you to the whole team for such a good experience.

   almost 3 years ago
3. nature exploration lion ★★★★★

   I have just taken my two children, aged 15 and 10. What a lovely dentist and dental nurse! Made my children feel really comfortable. Our last dental practice was nothing like this! So.pleased we have signed up!

   almost 3 years ago

1. Rachel Domanchich ★★★★☆

   I’ve been a patient here for 5 years. I have a ton of dental issues, so I’m usually very anxious. My general impression of the practice is that the dentists are great. Everyone from the hygienists to the specialists is excellent. I currently see Georgina or Dr Chawla, and I’ve also seen Tara for a specialist root canal. I recommend these dentists all highly. They’re informative, patient, and understanding. Georgina makes me feel very comfortable in our appointments. I take some issue with the reception staff and management, though I do think these have improved recently following the pandemic. Significantly, in fact. Earlier this year, one of the receptionists neglected to inform my dentist of a decision I’d made about my treatment, which led to a two month delay, with my condition worsening and becoming more expensive to treat. When I complained, the practice manager personally called me after hours and sat on the phone for about an hour to fix this, and she did what she could to fit me in urgently and ensure I got a payment plan set up in time. I was seen by the specialist and treated within a week. So, when they make mistakes here, they’re willing to rectify them. Overall, I’m glad that I have Brightsmile, even though I’ve had a few bad experiences there. I love the dentists, and that’s what really matters to me.

   almost 3 years ago

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