Stock Hill Dental Care Dentist in Westerham, Biggin Hill

Reviews

1. Tamara McCleary ★☆☆☆☆

   ☆☆☆☆☆ 0 Stars I am still awaiting a full refund from Waldron Dental / Topaz Jackson who works across all Waldron Dental franchises despite written confirmation that it would be issued. Upon receipt of proof of purchase. I’ve contacted them on multiple occasions and had to chase profusely. The reason for the refund is below: This experience raised serious concerns: • Treatment was advertised as 8–10 months, then changed to 18–24 months • Independent orthodontists confirmed my case should take 3–4 months • Their own policy states minor cases can be completed in as little as 3 months • I was incorrectly told £100/month finance was compulsory, this is not legal and is misleading • I was charged for a scale & polish that was advertised as included • I was quoted £2,400 for treatment independently assessed at around £600 • The practice failed to follow its formal complaints process I also note that the practice offers discounts or incentives in connection with positive reviews, which raises concerns about the reliability of some online ratings. Please click view all one star ratings for an accurate depiction. For this reason, I have attached clear written evidence to support this review. After reviewing other low-rated reviews across all locations, I am concerned this is not an isolated experience. Based on my experience, I do not recommend the Waldron Dental company and would strongly advise avoiding this brand and all existing location. Waldron Dental state that they dismissed the staff member who tried to fraudulently sell me finance though I’m not sure if this is true. As they have given me conflicting information I’ve attached supporting evidence. I would strongly advise avoiding this brand and any other services run by Sundeep Patel the CEO of Waldron Dental. Aura Dental are absolutely brilliant, I advise them instead.

   almost 6 months ago
2. skai-marie ★★★★★

   Words cannot describe how pleased I am with the services provided to me at this dental practice. I have been seen by Dr Nikhil Patel who is a very professional dentist and extremely dedicated to his work. I am extremely happy with all of the treatment that he has done for me, and now feel confident to smile. Thank you to Dr Patel, the nurses that have worked with him during my appointments, and to the lovely Megan for being an amazing team, and for making my dental experience so smooth xx.

   almost 8 months ago
3. Claire Wilson ★★★★☆

   I visited this dentist in September and was greeted by a very friendly, helpful and professional receptionist Megan, I had my consultation, I felt very comfortable as the process was explained to me. I feel the whole process was great and would recommend

   almost 8 months ago

1. Rose Van ★★★★★

   This was my first time writing a dental review, but after 1.5 years of treatment at Waldron Dental Biggin Hill, I felt it was worth sharing. My orthodontist has been excellent throughout, always professional, attentive, and focused on making sure I was comfortable and at ease during every visit. His work has been consistently high quality, and I always felt I was in good hands. Megan on reception has been outstanding, friendly, efficient, and always ready to help. She’s been a constant positive presence at the practice. All of the hygienists I’ve seen have been great as well. In the entire 1.5 years, I’ve only had one less-than-ideal interaction, and that was when Megan was off. Although my orthodontist is now leaving, I’d still recommend the practice without hesitation.

   almost 11 months ago
2. Corrine Mortimer ★★★★★

   Fantastic dentist. Everyone is so pleasant and provide a brilliant service. Found this practice by chance online and managed to get top and bottom braces at a very reasonable price. 3 years later i was still welcomed back for a consultation on improving my teeth continuing treatment from years ago.

   almost 11 months ago
3. Hollie Robb ★★★★★

   Brilliant practice! Always went above and beyond for me, the orthodontist I had was superb! Honestly they deserve more stars then I can give xx

   almost 3 years ago

1. Melissa Case ★★★★★

   I recently completed my Invisalign and composite bonding at Stock Hill Dental Care. Dr Nikhil, Ethan, Iqra and the team made the process easy from start to finish, always very friendly and explained everything well to put me at ease. Thank you!

   almost 3 years ago
2. Stefania ★★★★★

   I had my teeth straightened with Invisalign by Dr Yu Chen then 3 of my old crowns replaced by Dr Nikhil and I am absolutely delighted with the results obtained, I am finally smiling with confidence.

   almost 3 years ago
3. Amy Wilson ★★★★★

   I recently had composite bonding done at stock hill surgery, the staff were amazing, I was nervous and they reassured me and spoke me through the process. Dr Nikhil, Ethan and Iqra are amazing, such perfectionists who strove to give me the perfect smile I was looking for, couldn’t ask for a better team. Thoroughly recommend to anyone :))

   almost 3 years ago

1. keval patel ★★★★★

   Really pleased with my Invisalign course from the practice- very friendly and professional service, and was easy to book appointments. Would especially recommend Nikhil and Ethan- provided a wonderful treatment service and made the Invisalign process very easy!

   almost 3 years ago

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