Crossways Dental Coulsdon

Reviews

1. Monique Brown ★★★☆☆

   I’m new to the practice, having previously been with a Bupa dentist, so the experience felt quite different. My recent visit was to see the hygienist, and while the appointment went smoothly overall, I did feel that it was quite brief and didn’t focus as much on the deeper, more thorough cleaning I’m used to. Additionally, I usually receive tailored advice during my visits, but this time there wasn’t much guidance offered. Perhaps it wasn’t necessary, but overall, it felt as though the hygienist wasn’t as thorough as I would have expected.

   almost 3 months ago
2. Davide De Paoli ★★★★★

   Amazing service from Dr. Dhrumil Patel. I've been a customer for years and always been very happy the way I was treated. Careful examination, took their time explaining any issues, and were honest addressing them.

   almost 4 months ago
3. Stuart Frost ★★★★★

   I recently underwent a tooth replacement. While the procedure had to take several months to be finally concluded, everything was completed professionally and the end result is great. I have no hesitation in recommending the Crossways Dental Practice for any treatments.

   almost 4 months ago

1. Claire Spiteri ★★★★★

   Friendly and efficient. Early days to give a review on success of treatment (implant) but the process was made as pleasant as possible, and so far I'm healing well. Particularly appreciated the personal phone call from the dentist himself the day after, to make sure I was doing okay.

   almost 5 months ago
2. Tony Keogh ★★☆☆☆

   It's so disappointing when as a private patient you pay a lot of money for treatment ( had envisalign done by Jatan - brilliant result , 3 monthly cleaning and checkups by the lovely Aiesha - brilliant ) and expect a pleasant welcoming experience from the moment you arrive and when you leave and don't get either. 7 minutes after my appointment was due I asked if she was overrunning and she said "Nahhhh"then went to ask and found that Aiesha was waiting to find out if I'd arrived. I had my treatment which was done nicely by Aiesha , went to reception to pay and after waiting 5 minutes as the person in front was paying with coins, the receptionist said "63!" (I presumed this was the amount I owed , so paid . That was the only words she spoke to me , no please , no Thankyou , nothing . Maybe you need to think about employing someone like Lucy who was there for years and always lovely , polite and welcoming . Amanda Keogh

   almost 2 years ago
3. Jackie Phillips ★★★★★

   Booked my appointment online and I was made to feel comfortable at my appointment as I have a fear of dentists. I have a treatment plan set up which is clear and I can understand my treatment and when it will be and there are no surprises. Also you pay as you go so you don’t get one large bill at the end. The staff are friendly. It was a good experience as I really don’t like going to the dentist.

   almost 2 years ago

1. Karen Bradbury ★★★★★

   Made an emergency appointment at the start of the year for a toothache and received great service from Dr Vanesha. She was really friendly and gentle and was able to treat me. I love the online booking system because without it I may have not been able to get in as soon as I did. My elderly father also goes to the practice and Dr Dhrumil is absolutely brilliant with him. A really great, friendly, and professional practice that I would most definitely recommend.

   almost 3 years ago
2. Dennis Simmonds ★★★★★

   Efficient and friendly receptionist. Dentist, Jamie, was professional and personable. Explained everything clearly and without unneccesary jargon. He inspired confidence.

   almost 3 years ago
3. Graham Palmer ★★★★★

   Timely and thorough examination and clean carried out. The dental practitioner discussed any concerns that I had and no further action was required. Next check-up in 6 months time. Overall my expectations were more than satisfied.

   almost 3 years ago

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