Timber Yard Birmingham

Reviews

1. Xuecong Li ★☆☆☆☆

   There are some tenants are super aggressive and creepy. They will stalk people in the garden from their window or in their patio. Once you do something which they don’t agree with, they will shout at others made me feel threatened. They will also take pics of you without any permission. Not a very peaceful and chill environment to live in this place. I am not sure whether the management team will take any action to prevent this anti social behaviour. It also seems like they worsened the hostile environment by not doing anything. Due to this behaviour affecting many people as they argued and shouted in the communal area, many neighbours feel uncomfortable but also very intimidated because the aggressive behaviour has never been sorted or warned. Therefore, I won’t recommend to live here.

   1 year ago
2. Speedy Kazor ★☆☆☆☆

   I usually do not write reviews but I believe strongly that this place does require so. The developer has created great houses and it’s an amazing place to live in with quite nice community - except some. It is surely, to some extent nice place to stay in. Yes, it is very expensive but for the price you would expect a lot of things to come with it. Unfortunately, the reception staff is not as great as expected, and should be thought to be replaced. Over recent months, reception is making decisions without consolidating or creating votes across its residents. As residents we pay in management fees but have no right or ability to speak except to complain. As some people has mentioned before, staff decided to put up signs with no prior conversation with people who bought or rented their houses against pets even thought place is pet friendly. They decided to do it from one day to another, making our property be valued less. When I’ve asked if the staff will cover loss of my flat, they said no - as they don’t believe when place is advertised to be specific way and they make decisions that impact everybody it will devalue the property. Funnily enough, they mention that these signs mean nothing as there’s no place where restrictions apply - then why put those signs you ask? To scare people from doing stupid stuff. Literally whole community is dying and people are moving out whoever can because of this management staff. Secondly, our concierge allows themselves to refuse our packages. As I understand some packages might be too heavy and they do not want to hold them or carry them for us, a simple 2 second call to check ‘are you at home and can you get your parcel or we will have to refuse it for you to reschedule’ would be sufficient. this does not happen. We just receive calls few days later by companies ‘your package was refused by your concierge team and we left note with them’. Antisocial behaviour by current management team seems to be accepted. Few people I’ve been told have been either harassed or bullied but management team when presented with the reports that people are being recorded against their will or even attacked - does nothing. They promise to take actions but then decide to proceed to not care. People have to call them directly and follow up on actions they promised to take even when dealing with actual crimes. Unfortunately, as much as the developer seems to be great and houses are fine… it’s to expensive for management team who are just friendly but wrong decision makers…. These houses are owned by people and rules shouldn’t be just presented or changed from a day to day basis. These cost us lots of money but also stress. This is as not to speak about our west door not always closing for months now and we still waiting for engineer to fix it. Some people did say the truth about few homeless here and there getting in and we also had breakages into the cars which is not great when some of the cars in the parking lot are quite expensive. There doesn’t seem to be any way of rectifying the issue when our things are stolen. Black security guard seems the only person who is capable and always happy to assist. Therefore, know what you’re getting in for the price. If you believe you have money to spare and want luxurious life with no issues - then this is not the place to live in. If developer starts looking and fixing its management team where required, then 100% consider buying a house or renting as this place used to be great place to live in!

   1 year ago
3. Josh ★☆☆☆☆

   update to bed bug situation: it has been almost THREE MONTHS and problem is yet to be resolved. i have been referred to senior property manager, Kalidass Uvaraj, who has accomplished nothing. LiFE Residential has been INCOMPETENT and MISLEADING. they promise solutions then push back dates again and again, eventually cancelling furniture removal and visits from pest control entirely. would give 0 stars if possible. flat absolutely INFESTED with bed bugs within a week of living there. rentokil AND birmingham council confirmed that this is the landlord’s fault yet Kelvin Luk, property manager at Life Residential, refused to take responsibility, hiring the cheapest and most unreliable pest control to save the landlord money. THIS AGENCY DOES NOT CARE ABOUT TENANTS. DO NOT RENT.

   almost 2 years ago

1. Andrea Bittau ★★★★☆

   I've been at the property for almost 2 years. While I do agree with some other comments rent is expensive I found that the concierge staff is awesome and always available. the gym is included I was still am a couch potato, I did like staying there, close to the center.

   almost 2 years ago
2. Blecyn ★★★★★

   Really lovely apartment, solid fittings, classy and beautiful interior, appliances were good, wardrobe was excellent. The service and concierge were friendly and I felt safe with them. I can't fault this apartment building, it was totally worth it. Only issue was I did not like my view. Other apartments within the complex do have great views though.

   almost 3 years ago
3. Honey Portland ★★★★★

   Amazing developer with 5 star service

   almost 3 years ago

1. J Saher ★☆☆☆☆

   I had a reservation in this accommodation with Booking for weeks and today I receive an SMS asking me to cancel the reservation because they no longer work with them. Now all accommodation is much more expensive. It does not seem serious or that they fulfill their commitments. I had a reservation in this accommodation with Booking for weeks and today I've received an SMS asking me to cancel the reservation because they no longer work with them. Now all accommodation is much more expensive. It does not seem serious or that they fulfill their commitments.

   almost 4 years ago
2. alin george chirca ★★★★★

   Work in progress still, luxury flats!

   almost 5 years ago

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