Tesco Express

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Reviews

1. Jonny ★★☆☆☆

   The selection of red wine is shockingly poor, as is the range of Charcuterie which totals Zero. These tiny Tesco's need to focus on red wine, Charcuterie and good continental cheese. This branch fails all round. If you're shopping late you don't want a meal, you want a treat

   almost 6 months ago
2. Angela Rockford ★☆☆☆☆

   Shocking customer service from the lady with the beanie. I was queuing for the self checkouts which were painfully slow, and was then told by another man to go to the checkout being operated by this lady. She scanned my items and then rudely asked if I had a club card and she scanned it, and then I tapped my card on the reader which clearly stated the price, however the lady stated “you have to give me chance” - and then apologised as she knew it was her mistake. Also won’t forget to mention the blatant racism that I see in this store on a daily basis, as those who aren’t white are severely mistreated and regularly shouted at for apparently blocking the aisles when all the lady has to do is kindly excuse herself and ask them to move out of the way. Won’t be returning again.

   1 year ago
3. Torlikonda Santhi ★☆☆☆☆

   today after my gp appointment in leeds student medical practice, i went to this store, i am dwelling in to thoughts regarding my health with headphones on, i totally forgot basket with tesco items and i walked out and then realised i was with basket and back to pay for my things, staff really humiliated me. which was very bad. if i want to theft i wouldn’t go with basket and come back to pay. I’m club card holder and regular customer to tesco in roundhay, a moment i felt like they are racists with sarcasm with their intuition on faces. very bad customer service

   1 year ago

1. Jason M ★☆☆☆☆

   Unfriendly and unhelpful staff... Let you wait for ages... Self checkout are the slowest I've ever seen in any shop... Scanning your Tesco clubcard takes about 10 years and the same for contactless payments... If I wouldn't work here I wouldn't go here ever. I blame management - the workers seem annoyed and understaffed.

   almost 2 years ago
2. Jenny An ★☆☆☆☆

   Normally I visit the store in the morning for some quick shopping before work, and was ok with card payments (two card machines actually didn’t work properly and had to insert the card for payments yesterday). However, I went in today with only a £50 note but was asked to spend at least £25 to use it! (I called customer service afterwards and the gentleman who answered the call immediately apologised and said there was no such policy!!) After some ‘discussions’ and the guy found some change for me and was said ‘ you’re lucky’ which apparently they do have some changes for me. I was trying to explain the reason but he said it wasn’t his problem without me finishing it. I said I understand they might not have enough change and even thank him in the end but making up a fake policy is definitely not the way how to handle it! So well clearly no customer service there and definitely won’t be visiting again. Very disappointed.

   almost 3 years ago
3. N. J. De Silva ★★★★★

   Decent place. Can get many basic essentials.

   almost 3 years ago

1. Jay Godh ★★★★★

   Had a fantastic service from Matthew who works there as a Manager. He was able to resolve an unfortunate issue with efficency, consideration, common sense and a sense of professionalism. Tesco's should be employing more people of this caliber. It encourages people to use the shop like the old village shops where you are treated as a individual person. Not just a fake smile and bare minimum service.

   almost 3 years ago
2. Marc Beasley ★★★☆☆

   Its great location to call in for a top up shop, however the car park is quite small and it doesn't help that the security staff (who are not disabled) think they do nothing wrong parking there car in the 1 and only Disabled parking space. I have a disability and can rarely get parked close enough. Its a disgrace that they are allowed to do this. I have politely asked them not to but they still do.

   almost 3 years ago
3. Asmita Jain ★★★☆☆

   There is an okay selection of stuff for a Tesco Express. The £3 meal deal is cheap but the prices of other things seem to be a bit on the higher side. I came looking for a specific lemon yogurt and pot noodles both of which i didn’t find. Good for quick and urgent shopping.

   more 8 years ago

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