Excellent dental practice! The team is professional, friendly, and attentive. Appointments are efficient, and patient care is thorough and reassuring. Highly recommended: Dr Niti & her team 100%
I recently had an appointment with Dr. Niti Kaushal and her assistant, and I am very grateful for their excellent work. Both were very attentive, professional, and kind, making me feel comfortable throughout the whole treatment. I was expecting a lot of pain and discomfort, but thanks to effective anesthesia and the doctor’s professionalism, everything went smoothly. A very deep cavity was filled without removing the nerve, and after the anesthesia wore off, I had no pain at all. The second filling, on a tooth that was almost gone, was also done perfectly. I also want to thank the reception team — they always find the most convenient time for appointments and explain everything clearly. Thank you very much for your professionalism and care!
Dr Niki and her assistant are fantastic. They take the time to listen and they care about their patients. Dr Niki is incredibly professional and she will always try to do treatment if needed during the appointment. Her team are friendly and attentive and work efficiently. I highly recommend her practice.
I came here on an urgency , I needed a root canal done as my tooth was completely infected and destroyed. The team here did an incredible job, they worked on my tooth for over an hour to ensure the root canal was good and it turned out perfect. They are so professional! Couldn’t thank the Heathway Dental Surgery more! There was no pain, they were incredibly professional and caring. They reassured me through the entire process, they also kept checking in to make sure I was ok. I will definitely be coming back!
I had 4 root canal appointments and one dental filling appointment at this clinic with Dr Niti between September and December 2022. During the first stage of the treatment she accidentally perforated my sinus lining right above the tooth she treated which later caused me an acute sinus infection, I didn't realise this until I was home and started having symptoms two days later, at first I didn't know it was sinusitis, I thought it was a common cold or flu, as I had never had a root canal before and didn't know what the risks or possible side effects were. I had antibiotics prescribed by a GP, by the time I went back for another appointment the sinusitis was relieved so I didn't bother mentioning it & didn't hold it against her as I felt it was a genuine mistake. Now looking back I realise, I should've made her aware of her negligence during that first procedure as a couple visit after that i was met with hostility. I was stunned to witness her dismissive attitude, micro- aggressiveness and unwarranted patronising behaviour towards me. At first I let it slide as I thought she might have had a tedious day, but subsequent visits to the clinic proved her behaviour to be a pattern, she wouldn't answer my queries in regards to the procedure & my oral health. A patient has a right to ask questions and it is within a medic's job to talk them through whatever concerns they might have. My last appointment for tooth filling was with a male dentist who happens to be her colleague, he thoroughly explained everything without me even needing to ask. After that I didn't even bother booking a next appointment with the receptionist. I've taken my business elsewhere. Overall poor service from the dentist herself. I will definitely not be recommending this place at all to anyone I know. There are a plethora of dentists who work with integrity & empathy, who don't project their own issues onto their patients. And I do not care for any staff on behalf of the clinic responding to this with a crafted reply in attempts to save their image. Not interested.
My experience started with the best reception ever! I went ther thinking I need 1 filling to be done. The female doctor explain me that I have a different problem and help me with the right antibiotics. She was professional and polite. She guided me throughout the process of healing the tooth and made sure that I was okay. It was a good experience with Heathway dental surgery and I also recommended this surgery to my friends. Thank you very much again for everything.
100% recommend. Went in for a deep clean with dentist Maaz. Was really anxious/worried going in but all that went away. The practise was clean, the practitioners polite, helpful and kind. Genuinely the best dental service I’ve ever received.
Absolutely amazing dental practise. Went in for a consultation/check up for some wisdom teeth pain and Maaz was fantastic. Provided me with a great service, great advice, was clear, honest and reliable. The type of dental practise that genuinely care about the well being of their patients. Overall a pristine, clean and professional dental surgery and I would 1000% recommend.
I went there for band 1 treatment and then booked for hygiene cleaning. Male doctor explained about the process really well. And he was professional and polite. He guided me throughout the process and made sure that I was okay. It was a good experience with Heathway dental surgery and I also recommended this surgery to my friends.
The Heathway Dental Surgery is located at 276a Heathway, Dagenham RM10 8QS, UK
You can contact The Heathway Dental Surgery at +44 20 8592 5030
You can find directions to The Heathway Dental Surgery by following this map link
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