Brent Dental Practice Medical services in Dartford

Reviews

1. Craig Brundish ★☆☆☆☆

   SIMPLY AVOID!!!! My partner was a patient at this dentist and has nothing but trouble. She was told there was a shadow on her Xray and without her fully knowing what it meant (due to a lack of explanation) she was having her tooth drill out with no pain relief. She wasn’t asked if she wanted any at the start, she only plucked up the courage to stop the dentist when the pain had become too much. With half the tooth missing the dentist filled it with hopes and dreams. I could have done better in my sleep, which you would expect considering you have gone to the professionals. She had 3 trips after this to just to keep filling the same tooth because two of the dentists couldn’t fill it right. The whole ordeal was from August to December. The whole time being in pain, which she wasn’t at the start as she only went in for a check up. Finally the tooth was filled properly by a different practice all together. Two days later she is pain free with a filling that doesn’t fill like it’s going to fall out. If you want good teeth go somewhere else.

   almost 7 months ago
2. Sreeja Raghavan ★★☆☆☆

   UPDATED: I had given this practice a 4 stars in October because of the care I received from them. I had booked an emergency appointment this week because of sensitivity and extreme pain around a tooth that was filled at the same practice a year ago! The safety around covid was considerable and appreciated. But to my surprise, the dentist had a quick look at my tooth and suggested it had cracked! It's the second time a filling from this practice has not been upto mark. Added to that, I was told that filling can't be done in this sitting, but will have to be another appointment! And that was the end of my emergency appointment! I am afraid I will not be using this practice again! OCT 2020 I had to make an emergency appointment and from the time the call was answered, the process was really smooth. They adhere to a strict routine to deal with the current circumstances. Overall a great experience!! The only reason I left out a star is because I did leave two voice messages and those weren't responded to. Highly recommended.

   almost 11 months ago
3. andrew minter ★☆☆☆☆

   terrible cancelled my daughters appointment 3 weeks in a row. think the dentists were off with toothache. the first appointment before the 3 cancellations they gave my daughter a filling when it was a wisdom tooth.

   1 year ago

1. Rachael Lamb ★☆☆☆☆

   Had my appointment cancelled at least once as the dentist was not going to be there. . . Yet if I had missed it I bet they would charge me . When I saw the dentist she was not even listening and it was horrific . Please if you have kids do not go here as I was not comfortable and the dentist (I don’t know their name ) they were telling me to just let her do it and I went into flight mode and got the hell out of there . Glad I took a friend and she will also back me up on this

   1 year ago
2. Georgie Grimwood ★★★★★

   Absolutely brilliant service from start to finish. Called for an emergency appointment on Monday morning and given an appointment at 10.45am. Problem solved quickly. Dentist took the time to explain everything that he was doing and enjoy that I was happy. Nurse fab and welcome at reception great. Everyone was so kind and helpful. I couldn’t have asked for anymore. Thank you!

   1 year ago
3. Isabel Bermudez ★☆☆☆☆

   I had some fillings done a few months ago. The dentist really hurt me as he was forcing his hand on my bottom lip, he wasn't really careful. It felt like a rushed. The job was horrible. It never felt right even though I went back once to have it fixed again. At the end, I had to go to a private dentist to fix all the damage he has done. I wish I could give 0 star

   almost 3 years ago

1. Adrian Wood ★☆☆☆☆

   Rubbish customer service. Tried to make an appointment and there computer always seems to be frozen and they say they going to phone you back, but they don’t

   almost 3 years ago
2. Louisa Nicolaides ★☆☆☆☆

   Terrible, receptionist is rude and speaks to you like rubbish in front of a room full adults and children. Had no ability to communicate in a friendly manner, should not be running a practice with manners like that. She needs help. Do not attend this practice if you can help it. A formal complaint has been raised. They do not look after your teeth properly either, always a botched job to get the next person in. I would rather have no dentist than this dentist.

   almost 3 years ago
3. yasmin aloui ★☆☆☆☆

   No star reviews, Waited 45 mins for appointment, was having a filling replaced and new filling done, asked if injection hurts and he said no…. Then said he would start drilling and raise hand if too much …. Didn’t feel any injection…. It was hitting a nerve so raised hand but didn’t immediately stop, felt so rushed (20 mins to do two fillings ) then when he started second filling, I asked if he had numbed it, he said no, most people don’t like feeling numb ….WTH , I didn’t even get given the option, I thought it was normal to numb area … that’s always been my experience with the last two albeit 20 years ago , and what did he think I meant when I said if injection hurt. The new filling is not hurting but feels no different tbh, but the replacement is left throbbing the nerve pain is horrible , and when I asked will that last he just said no ! No care or time taken and cost me £220 for all this ! Finding a new dentist now , had a bad experience there 20 years ago albeit another dentist , but this practice is not good in my opinion! Feel totally ripped off for 20 minutes work !!

   almost 3 years ago

1. Stacie Buxton ★☆☆☆☆

   If I could give no stars I would, having read some of these reviews about fillings, if had a right number done in my top teeth, which was created by a dentist drilling a hole in between two teeth that were health, since then I’ve had filling after filling. I then get advised I need a crown but they will not make it due to payment being required first, £450 I was quoted, I worked part time that’s a lot of money to pay. I was also told the crown will not be made till payment was received, well they went ahead and made it and then had a go at me that they had made it. I called to make my appointment again which I rearranged due to my daughter being poorly, I was given another appointment, yet the rude receptionist stated I had two missed appointments which isn’t true. And would not see me again. Very poor service! Save your teeth and go elsewhere.

   almost 4 years ago

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