The Dental Practice

Photos

Reviews

1. Emma Dawson ★★★★★

   Always on time with appointments, always professional, friendly and helpful. Wouldn’t go anywhere else.

   almost 2 months ago
2. Mr & Mrs Ayers ★★★★★

   I recently accidentally chipped my front teeth. The Dental Practise offered a professional, skillful and timely repair. My thanks to Mayuri and team for making me feel at ease and offering great advise. I would highly recommend this practise Matt

   1 year ago
3. Essex Rusty ★★★★★

   So glad I found my way to Francois' Practice. Been with them now for many years. I love the environment there, which is not like a normal waiting room. The treatment rooms are all very up to date and immaculate. The staff are fantastic; always kind, relaxed and friendly. They are patient and I never feel rushed. Excellent standard of treatment over the years. Currently my hygienist is Phoebe, who always greets me with a warm welcome and is very conscientious. Been to several dentists over the years but they are the best!

   1 year ago

1. David Adamson ★★★☆☆

   Oh how things change - and not for the good!! Most important- the quality of care I received from Rebecca was excellent- as always, as was her clear interest in my welfare during my treatment. Such a difference to the very changed experience at reception - I simply cannot understand what has happened to the lovely and caring experience of the past!! When I entered the surgery the receptionist and one of the nurses were so busy chatting to each other there was absolutely no recognition of my arrival or interest in why I was there!! Worse though, my treatment having completed and my wanting to pay, the receptionist was more interested in gulping water from the bottle of water she held in her hand as she thrust the payment machine to me to do the necessary. Such a different and disappointing experience compared to the “good old days”!!! Perhaps some (new) staff need a bit of training of what class customer service and care is all about - and what patients used to enjoy. I realise the above is harsh - but its absolutely accurate and deserved. Sorry but …..!!!

   1 year ago
2. kpb1990 ★★★★★

   One of the best dental experiences have had! Emergency Wisdom Tooth Extraction!! All the staff were incredibly welcoming and calming. Dr Ernest Theron was/is patient understanding, and clear with advice/instruction. Seems to look out for what's best.....and he's absolutely hilarious, which calmed my severe anxiety. I've recommended them to all my family and friends. Thank you!!

   almost 2 years ago
3. Ian Johnston ★★★★★

   The service here is excellent, and the dentist is like an artist with how much care and attention he takes over ensuring that any fillings and surgical work is precise and looks great after. Have always hated going to the dentist but these guys are a breath of fresh air.

   almost 3 years ago

1. Hayley Barker ★★★★★

   I visited The Dental Practice Shenfield for the first time for an emergency appointment. After being too nervous to attend the dentist for many years, I have regained my confidence in going thanks to Ernst and Grainne for restoring my faith in dentistry again. I cannot thank them enough! I now be rebooking on a regular basis for my check ups.

   almost 3 years ago
2. Jenny Walker ★★★★★

   Dr Rossouw and his team have been brilliant and completely transformed both my daughters mouths. The process has been long and slow but the results are magnificent and we are so grateful for the care from them. Thank you!

   almost 3 years ago
3. Shay Monteiro ★★★★★

   I’ve just started my Invisalign treatment with Dr Ernst Theron. Couldn’t recommend him & Grainne enough! Professional and so thorough. So excited for my smile journey with them!

   almost 3 years ago

FAQs