Vets4Pets - Altrincham

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Reviews

1. Gemma SMITH ★★★★★

   Fantastic vets. My dog gets all the attention when in. Vet was very patient with him during both visits and talked me through best time for neutering as well.

   almost 2 months ago
2. A R N M ★☆☆☆☆

   Dad visited this place as my dog has a condition called “dry eye syndrome” The vet brought her back for a review appointments within this appointment they discussed 2 different treatment plans, my dad said they would be in contact with me to discuss over the phone/email ( which they haven’t) At the review appointment they have sent my dad away with medication my dad was not told it was two different medications they have prescribed assuming it was just 2 of the same tablets to be taken at different times. It turns out the two are for: (Sedatives) 1. For seeing a specialist 2. For seeing them (Only to be taken once we have decided what treatment plan to go for) Discussed with the receptionist my concerns as they have charged me for two medications despite not knowing which route I would like to take OR even if I would like to stay with them, it really makes no sense as one won’t be used & it’s a waste of medication & money. Very concerning as we put our trust in these people & they really are just doing it all for the £££ it seems. Wrong on so many levels - I advise some training regarding this. The ideal scenario would have been to discuss options & then prescribe accordingly to what treatment plan I would like to take but NO. After discussing with the receptionist for a reimbursement of one of the medications I was told “well your dad decided to take it so no” My dad was misinformed so they could make a quick buck. This review is not about the money I have lost- it’s the lack of care of the pet/owners when people are vulnerable&will do anything/spend anything on their pets/lack of information given to owners. It’s quite disgusting really as someone in a medical field this would never happen with patients. Very very sneaky. I would advise checking everything all the treatment plans / the vets notes / all information should be sent via email before any pet owners decided to take / pay for medication that won’t be used or have treatment. Or seek a second opinion. I really do not recommend Nathan or his team at all. I definitely will no be returning to this vets ever again.

   almost 7 months ago
3. Flo ★☆☆☆☆

   If I could put zero stars I would Spayed my dog which resulting in a strangulating hernia because the abdominal wall was not closed correctly/properly during surgery Tried to pin my dogs head to the table to try and administer the dog flu spray until I told him to stop Informed me my dog had a heart murmur "on one side of its heart" which is impossible unless a dogs heart is different to a human heart Overall poor care, lack of emotion for animals and lack of knowledge - pretty sure they don't know what they're doing or just simply don't care as long as they're making money from a condition. If that's to the detriment of your pet so be it

   almost 7 months ago

1. Simon Gleaves ★★★★★

   The team here are fantastic. From the first appointment to the end of life care, they treated us with respect and dignity. They talked us through the various options we had available for our very poorly cat, Molly. Sending us a lovely card the following week was a beautiful gesture. Thank you VfP Altrincham

   almost 10 months ago
2. Ally Fecitt ★★★★★

   I have been with these vets at Altrincham for many years now and have always found them brilliant in every way, wouldn't go anywhere else!!

   almost 3 years ago
3. A H (A) ★★★★★

   Another fantastic service by V4P Altrincham. They really do make you feel special at every visit. We had banter with the receptionists. A quick game of guess the age of the dog, and sharing a few nicknames. Chatting to other people in the waiting room and when we went through to the examination room the practice nurse was extremely calm and patient with our very nervous collie who if rushed will back himself into a corner and refuse to move. We were in for annual vaccinations which were all prepaid under the excellent Vac 4 Life scheme and discussed his overall health (he’s a senior). Had to call a couple of days later as he was in pain with back legs and both receptionist and practice nurse knew exactly who he was, recalling some of the nicknames. Nurse then called the vet on his day off to check a couple of things before calling us back to advise painkillers could be collected. Just an excellent service all round and we wouldn’t go anywhere else.

   almost 3 years ago

1. Christine Ryan ★★★★☆

   I was reminded by text to treat pet for flea/worms. I order medication in the morning and I received email later that afternoon to inform me it was ready for collection. When I went to collect it the receptionist was able to bring it out without me having to wait.

   almost 3 years ago
2. Dennis Nelson ★★★★★

   Excellent service, our dog has been well looked after on each visit and surgery. The waiting space seems a little cramped, however the overall service from reception to nurse/vet is excellent.

   almost 3 years ago
3. Jeff Bale ★★★☆☆

   Main complaint is the opaque pricing schemes for various treatments. They aren't posted anywhere online, or in person. You have to ask about everything, and they offer tempting "subscriptions" without saying what the prices are of the individual things inside of the subscription. I did manage to get them to write down most of their unlisted prices though, th y said they're estimates. I have a different vet's costs next to them, because that's the only way I could find what the common procedures were. The vet was super friendly though, and my cats liked him.

   almost 4 years ago

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