Boots Store in Broadheath, Altrincham

Reviews

1. Beki Meson ★☆☆☆☆

   Really rude pharmacy staff, both talking to a friend for ages, ignoring me and others waiting

   almost 9 months ago
2. Ab ★☆☆☆☆

   Rude staff, including the pharmacy staff. They would not accept a sealed medical product, purchased in less than 10 mins just because I have already paid and left the building within this short amount of time; before coming and asking for a return.

   almost 9 months ago
3. Michael O'Gorman ★☆☆☆☆

   Dreadful service from The Pharmacy on 30/1/24 Stood at counter whilst Pharmacist didn’t acknowledge us and continued with whatever she was doing.Whilst I realise they have a job to do a simple “Won’t be a moment “would suffice. When we did finally get served,may I add without a smile, Part of my prescription was missing.When I raised this the reply was the computer must have made a mistake and misplaced said item. My understanding is computers only do what they are programmed to do? The Lady was very rude whilst dealing with us and offered no apology but stated “We do thousands of prescriptions “well YES it is a pharmacy! Will be going back to my original Pharmacy,who have far better professional,caring and helpful staff. And can turn around prescriptions in 24 hours and not 3-5 days Boots specifies for repeats.

   1 year ago

1. Talib Talib ★☆☆☆☆

   Absolutely shambolic service from the pharmacist there today. Came to collect a script for toothpaste, only to be told that the prescription is not legally complete. I have managed to prove that the prescription was legally complete, and the pharmacist continued to argue over it. Then she asked us to add in the date of birth to complete the prescription from her point of view, which is technically forging a prescription. Unprofessional service, wouldn’t go there again!!!

   almost 2 years ago
2. Chelle Scully ★★★★★

   Boots photo service is great. Although when you're going to print out from your phone, maybe it a good idea to take your charger connector wire as it connects straight to their system. The wires that they have didn't fit my Samsung z - flip

   almost 3 years ago
3. Julie Dawson ★★★★★

   Went to ask about an exchange for a mascara I purchased before Christmas. It was not able to be used as it was so dry. A member of staff got me the manager to speak to who immediately said they could exchange it for a new one as it was unusable. Great customer service.

   almost 3 years ago

1. Shena Roberts ★☆☆☆☆

   Pharmacy totally inefficient and lets down the good name of Boots. Such an unprofessionally run department with staff wasting so much time searching for prescriptions.

   almost 3 years ago
2. Janet Deakin ★★★★★

   Perfume on offer. Ordered to pick up. Sales staff were efficient and very pleasant.

   almost 3 years ago
3. Hannah Broomhead ★☆☆☆☆

   I dropped off my disposable camera to be made into prints two weeks ago with a lady saying to come back on the date wrote to collect them. Rushed after work making a special journey and it’s not ready. Poor communication and terrible service.

   almost 4 years ago

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