I sent a message to the GP today and within 20 minutes my request was approved. This has saved me and the practice so much time. This isn’t the first time they have given a first class service. Thank you Team Mosborough.
The staff are always polite and genuinely listen to what you have to say. I have multiple ongoing health issues and compared to my last GP who couldn’t care less, they have been amazing and in just three months have sent me for more tests than I had over the course of three years at my last GP. Wish I didn’t have to be in here quite so often but I’m glad to finally have a GP that takes my healthcare seriously :)
After 15 years being a patient I’ve definitely had problems at this practice. It took what seemed a life time to be referred to MSK with Rhumatoid Arthritis. Endless visits and crippled with pain to be told it was fibromyalgia and not given any information or help. The only medication I was given was deloxatine and no pain management or medication This was finally resolved when I basically said I couldn’t cope any more and demanded a second opinion and referral to see a specialist. My diagnosis was rheumatoid arthritis that had not been treated and had spread to most of my joints including my jaw and also internally they tested my internal organs My heart was enlarged and I had damage to my lungs I had seen so many different doctors I’d lost count and I’d already decided to complain I received an agreement that I’d be seen by pacific doctors and my care would be better managed This lasted and I was happy until my doctor retired , unfortunately things went back to the way the were and consistency was zero Then my other doctor retired, the results to me were devastating. I tried to keep my distance from the doctors and just saw the nurses I needed for my bloods etc I had my first knee replacement 2024 and my left full knee replacement 10/09/2025. The hospital discharge after surgery means that your GP provides your aftercare !!!! I have had no care from this practice They have cancelled two wound check appointments and I’ve managed to speak to a doctor once despite being in absolute agony. My wound could have been rotten but not one person even tried to fit me in to get my wound checked The receptionist was ok until I said I wasn’t fit to attend a hub or walk in Then she advised me to get care from the hospital, I rang as told and the hospital sorted out with this receptionist an appointment I rang the doctors to confirm this and was told this appointment had gone She then gave me an appointment on the day of my physio which I’d told her about I could hear the abrupt spite in her voice I made the appointment and cancelled my physio The next day I had a call and my wound check was again cancelled !!!!! Disgusting and incompetent service from a doctors surgery / health care provider. I’m so annoyed especially when I know it was deliberately done Let’s see if they actually check my leg I’ve had zero help and support from the staff at mosborough health centre after major surgery Strangely the nurses are still giving flu and covid jabs on the first but my wound check cannot be done until Thursday because they only have two nurses and ones sick The other on holiday Wonder how they can justify not giving me aftercare ???? The reception staff are both rude and obnoxious treating patients like idiots They are incompetent and need to work on customer care skills If this health centre has over 700 patients then why is there only two nurses that are able to provide surgery aftercare and work around each others holidays and sickness I know things are changing so why have more staff on reception when it’s unnecessary as all done online This health centre needs to be investigated as it doesn’t meet public needs
I used the online form to request an appointment this morning just after 9 am. I was contacted within 10 minutes and an appointment made for Monday afternoon. A truly excellent service all done very professionally. Thank you.
I have found the doctors at Mosborough Health Centre to be kind, caring, and most importantly thorough in their assessment. Getting an appointment can be tricky but the new system for booking that starts in March should help solve this. All in all, I'm pleased with the care provided at this GP surgery - thank you :) Dr Liddle and Dr Hendry are exceptional
Not very helpful and the appointment system doesn’t make sense. Can’t pre book an appointment and was told I have to call at 8am instead. How an earth am I suppose to ring up for an appointment when I work 8am-5pm Monday to Friday??? By the time I manage to call on my breaks, I’m 10th in queue which is no good as I only have 15 mins on my breaks and if I do get through later on, there is no more appointments available. So unless I quit my job, there is no way of getting an appointment. While not working, it will give me the time to call at 8am and get free prescription!!!! What’s the point of me paying for tax and NI. The doctors need to start thinking about the people who works as well as this system is useless for us.
Quite pleased with the help I received for my daughter today, waiting on the phone from 8am for 40 minutes no appointments but got a telephone one, had that and the doctor asked too see her straight away and was so helpful
Working as a paramedic in Derbyshire I have daily contact with GP's and am often holding upwards 0f 90 minutes to speak to a gp Whilst many GP surgeries are going down the route of combining with others to create huge cooperative surgeries, we are very fortunate that the GP's and staff at Mosborough have remained a very patient/community centred organisation that still knows and cares about their patients. Yes, you do have to hold to wait to speak at times but this is a small price to pay for having such a good/personal practice. Remember, health care is not like going to a supermarket, things can, and do need time. You can also self refer for physio and mental health without the need to contact the surgery. I can't praise them enough for keeping their practice focused on proper decent community care.
I came to Mosborough foyr years ago in August. This practice is brilliant in more ways than I can possibly fit on this review. The doctors are very hard working but still give you time and understanding. They pick up on my gallbladder where my previous GP said it was reflux. When I lost my dad they helped me through my grief. She even rang me to see how I was what more can you possibly ask. A big thank you from me
Its a shame, but most people review the "doctors surgery" for the reception staff rather than the actual doctors! But.... google say Mosborough closes at 6pm on a Wednesday and I have been on the phone listening to hold music telling me I am first in the queue since 4.45pm and 25 mins later I am still hearing the same message. Hmmm.... I guess 6pm is not entirely accurate. Sometimes you can phone and get straight through and get a helpful receptionist that goes above and beyond, but most of the time its not like that. Ages on hold and then unhelpful receptionist. I have to say the Doctor I saw last time i was in was great, really helpful and has followed up with me when she said she would, but the reception is terrible, no point calling in a morning after 8.30am as you will be on hold for 30 minutes minimum and you probably wont get an appointment. You are more likely to be told to phone earlier or use the online system which is a 5 day turn around for appointments. If I was reviewing the Doctor, then I would give 4 stars probably
Mosborough Health Centre is located at 34 Queen St, Mosborough, Sheffield S20 5BQ, UK
You can contact Mosborough Health Centre at +44 114 251 2636
You can find directions to Mosborough Health Centre by following this map link