I arrived today for an injection after ringing to advise that I was coming in for my injection. I had to wait and was then told the date was wrong. I’m sorry but I do not see how this is my fault. If the nurse gives me the wrong date then that is her fault.
Review from Riley- Treatment and neglect from particular northlands staff has forced me to self harm no one is taking me seriously from one "therapy screening" they think they know what's wrong with you within one session which I would not even call it that they've made me feel worthless and even more so.They ask you how you feel then dismiss when you tell them how you feel and won't offer treatment or help somehow they think a crystal will solve all the world's problems...
Not to happy when they don't follow clinical practice and draw up medications depots in front of you so you know and have been asked the correct questions and right security checks to draw up depots when you are not there wittnesing it a little condescending and arrogant other wise in general its clean quite place for those who feel vulnerable or affected by mental well being.
All the staff, from the doctors and nurses, receptionists and other staff, have given me and the family fantastic care through a very difficult time. I feel extremely lucky as friends and family using other services have not had such a positive experience - especially not during the current crisis in health care. The whole family are very grateful.
Wishing all the team the very best for the festive season. Thank you for all your help and support this year. I appreciate your kindness and professional care. I'm looking forward to the new year with optimism and gratitude. The ongoing support and treatment is very beneficial and gives me the strength to keep putting in the work of wellness. Thank you and best wishes
Very helpful patient staff. Receptionist very knowledgeable and congenial.
The home treatment team were really good with me but as soon as you try to get any like talking therapy they don't wanna know you I keep getting let down by people, used to be with them years ago and there still no better now. You just give up in end don't believe anything anyone says to you anymore so just been left high n dry again everybody keeps saying I need to talk to someone but it never happens. Been suffering with depression for quite a few years now but never had any talking therapy just keep going round in circle's.
If you want to be even closer to suicide you know who to choose. They don’t call you back in a time of crisis. They leave you months without any level of care. They make care plans that you can’t put in place as when you’re with them your gp won’t speak to you. They leave you months without support. Bottom line is they’re unhelpful and send you round on phone circles thill you give up or they say they’ll call you back. Waste of resources. I’m pretty sure someone is embezzling the funds that should be used to care for their patients.
Was moved around a lot when I first got referred. There was a big shakeup and my care has been reasonably consistent since then. Psychology was great, very flexible and understanding. They dealt with covid very well, transferring to phone appointments whenever possible which was very comforting because my partner is at risk. Definitely room to improve but the staff are very caring and considerate. Update. Rang for advice for crisis care and was told just to manage. Partner tried to advocate on my behalf and they refused to tall to her or ring her back. Rang the crisis team, the call and immediately hang up and now they are closed....
It is an excellent service run by caring professionals who could earn packets more in private clinics. They don't work on them because they care. I agree that negotiating such services is difficult and it's easy to be suspicious. Opening up is the hard part. I have now come to trust them and the barriers have been broken down. They have our welfare at heart. You have to appreciate they operate in a much bigger system bound by laws which restricts them. It is much better than if you went overseas and better than any private therapist I have seen thus far. They don't dress it up either which is good theas endit saves time. It often feels like more that we deserve. In the end they want you to be better but have to want to be better too and their is a model for that. You have to take responsibility yourself too, failing to read, drinking, smoking, snorting and then blaming others is shifting responsibility and NOT ON. You have to work with them. Life is hard and it feels unfair. Saying sorry and admitting to being wrong is the hardest thing to do. CHANGE STARTS AT HOME. Take some responsibility for your actions.
Northlands Health Centre is located at Southey Hill, Sheffield S5 8BE, UK
You can contact Northlands Health Centre at +44 114 271 6217
You can find directions to Northlands Health Centre by following this map link