Barkingham boarding kennels, cattery and day care establishment Bolton, Kearsley

Reviews

1. Richard Birchall ★☆☆☆☆

   Let me say my experience is much like many people's here. I was dropping my dog off on 11th October for a 9 day stay. I got to the kennels and rang the number on the gate and said I had arrived. The lad on the phone said 'oh I completely forgot to tell you our license has expired and we can't take him'. This was about 10 hours before I was due to fly out on holiday. He asked if I could arrange for my dog to be looked after for the weekend and he would ring me to let me know what the verdict with the license was on the monday and would pick him up from wherever he was that day. He even said if the license didn't come through he would find someone to look after him for us. Which surprised me as I had paid for them to look after him already. To be clear I had paid 112.50 which was 50% of the stay. I managed to get a parent to look after him for 1 night and then they had to make other arrangements at extra cost last minute. Evrytime I had used these kennels previously the dog had always come back smelling and needed a wash. I'm seething to say the least about this whole situation. I also found out after this that the license hadn't expired but had been suspended. I hope these people never get to run a kennels again they're obviously not fit to own and operate one. They're fraudulent liars who have clearly stolen money from various clients and not returned it. Fraudulent and deceiving comes to mind. If anyone is interested in the small claims court route please add me on Facebook and we can talk. I'm disgusted I have to give them 1 star. 0 would be better.

   1 year ago
2. Chris Whiteley ★☆☆☆☆

   They cancelled the day I was due to drop off my dog and said the license has expired which has caused a headache for me trying to find somewhere for my dog at such short notice. Was then informed they were unable to refund the money I have paid until they get the licence renewed. I appreciate it is regulation and out of the kennels hands, but surely you should be aware of when your licence would expire and should make arrangements for it to be renewed before then.... *I will update the review when/if i receive my refund*

   1 year ago
3. Shumaila Zaman ★☆☆☆☆

   Just picked up our Ragdoll cat, Left him here for a week and the guy that worked there said to us that he hasn't been out of his cat carrier that he was taken in, he has been using his cat carrier as a toilet which he has never done before, when we got him back he was crying the whole journey home, they also said that he hadn't been eating however, as soon as we put food in-front of him he went straight to it, all of his fur was covered in wee which shows that he has been sleeping in his cat carrier in all of his mess which again he has never done before, we had left him there as we are support workers who support a vulnerable adult so on collection my colleague had asked to see the area that he had been staying in as this was all out of character and he refused to let us through to have a look and become quite defensive. As a cattery we thought he would be quite open to let us have a look but that was not the case. Would not be letting him stay there again. Do not recommend for cats

   1 year ago

1. Julie Evans ★★★★★

   What an amazing kennels, can't stop smiling. We boarded both our Shar-Pei's Chewie and Leia. This was their first time and I was so nervous, they are a difficult breed to say the least. Leia is also our latest rescue, she still suffers anxiety due to her awful past. But wow did not have anything to worry about, they looked amazing, waggy tails and looked like they had a real doggy holiday. Josh, Stewart and all the staff have a genuine love for Animals, it makes me smile. I would definitely recommend this amazing kennel. They will be visiting regular now, a great way of socialising. Thank you all from my ❤️

   almost 2 years ago
2. Cooper. Honey21 ★★★★★

   Absolutely brilliant - can’t recommend them enough I really can’t! My cat is very nervous and hates change , he hides under a blanket all the time normally and won’t go near any strangers when in a Cattery but Josh & Stuart have changed this he is so settled when he is there and he even goes to them for cuddles! It’s made travelling a lot more relaxing for me knowing he is happy. They are both lovely and very friendly too which adds to the experience. Thanks again ❤️

   almost 3 years ago
3. Maxine Doherty ★★★★★

   First time our baby, Rodney our little baby begal stayed at your kennels. Well looked after and well loved. Very satisfied, highly recommended. Definitely a returning customer.

   almost 3 years ago

1. Lynz R ★☆☆☆☆

   Avoid, such an awful place!! Staff unfriendly! I picked my dog up after a week stinking of wee and limping badly on his back paw, no one could give me any answers to what had happened and to be honest they didn't seem interested. Please don't take your dog here.

   almost 3 years ago
2. Phoebe Quayle ★★★★★

   My dog loves visiting these Kennels! She's always so excited on arrival and doesn't want to come home when we pick her up. She is clearly well looked after. She has stayed here 5 times now and always a consistent great service. They will always be our first choice for looking after her.

   almost 3 years ago

FAQs