Always book at the Solihull shop as we get the very best prices,the staff are superb and special thanks to Mark for going above and beyond to help us.
Very knowledgable staff and excellent service as always. I always book my holidays here. They Can price match and beat any price so that’s why I like coming to the team as I feel safer booking with them. As I book with them, I get the Best exchange rate in town so even better
Booked a week in Spain at the branch,with jet 2 as the travel provider. Easy process and very helpfull staff made the process very simple. Got a very good price which easily matched the online quote. Was pleased with the deal and impressed the staff. Will use again
Had a problem which was not connected to this outlet whatsoever. I was at my wits end,but Louis and a colleague did a sterling job! My friend and I are indebted to the team,and rest assured we will book with them for our next holiday! Thank you so much. X
When visiting store the staff have always been pleasant and very helpful
Iv been goin to Co op travel for 25 yrs in Acocks Green an this year changed to Solihull due to closure.staff were very pleasant an helpful.we went away in an have just rebooked another holiday for Sept.cudnt have asked for more really. Happy with all.
The most helpful assistant found us a great holiday and helped us with paperwork etc. We need more high street travel agents not less. Not everyone wants to book on line and coop travel has always been my choice of travel agents for good reason
AVOID AVOID!! Don’t ever enter this travel agent. We were misold a holiday by Lyndsey the MANAGER. She has no idea how to sell a holiday, but instead knows how to get a bonus. She completely lied about our hotel and took no record of our requests (Health conditions). We told them many times my daughter had autism but clearly they must of forgot. We still to this day do not know where all the notes went that she wrote down in front of us, abit strange how they vanished? Or Is that for her benefit because of a complaint going in. All the staff seem to have amnesia!! Our hotel was dirty, old, falling apart and more like a youth hostel. Nothing like the glossy pictures that she showed us. She said it was a quiet hotel- When coach loads of 60 school kids from all over the UK and Spain arrived daily. It’s a pity we weren’t told this was the busiest time for the hotel to be rammed with school parties. Is this what you call being told by a travel agent manger “it’s a good time to go if you don’t mind being around the pool mostly with the elderly” obviously this person doesn’t hold much regard for the elderly as it was completely false and in our case we couldn’t even get in the pool, if you closed your eyes you could easily imagine that you were at a Butlins holiday camp!! Does she even know the hotels shes selling or does it actually matter to her as all she sees is her bonus. Do not come here as you will be told a load of lies and I guarantee you, you will be out of pocket and wished you had walked straight past this particular travel agent. It is disgusting if this is how they treat people and let’s hope for all those that have suffered and have read this review that they either go under ASAP or they stop selling holidays and concentrate on just selling there fruit and veg at their supermarkets!!! This would be a really good one for Rip of Britain!!
The wonderful staff at this Travel Agency have helped me to booked mine and my husband to bes perfect honeymoon... there was an error on my part and following a late night email they changed the booking within 10 minutes of the store opening putting my mind completely at rest! Edit: ive had to adjust my review as I was told by the staff they would keep an eye out for the seat booking for my flight to ensure we would be sitting together... being my honeymoon I would obviously like to sit next to my new husband on the 10 hour flight to mexico... unfortunately noone bothered to check at all, so now I have ended up sitting separately to my new husband for the flight there... but its ok as we can sit together on the way home!!!! AWESOME!!!
Co-op Travel is located at 82 High St, Solihull B91 3TA, UK
You can contact Co-op Travel at +44 121 709 3833
You can find directions to Co-op Travel by following this map link