Loretta was extremely helpful and thorough while trying to look for a holiday for us , very pleasant and cheerful . Thanks to Loretta we managed to book a holiday there and then .
Booked a first time cruise to Caribbean with Tui Kings Heath . Such an easy process , staff so knowledgeable and offered so much advice . Tina was great , Emma and everyone . Can’t wait for November , thanks Tui will be using you guys again
Amazing service from Tui King's Heath branch , shout out to all the staff but Emma was fantastic. Service surpassed all expectations and will definitely be using again . Thank you Tui King's Heath , keep up the great work
I recently visited the TUI travel shop and had an absolutely fantastic experience! The team were incredibly helpful and found me an amazing deal for a dream holiday to Jamaica. They took care of everything — from booking the flights and accommodation to sorting out my travel insurance, which made the whole process completely stress-free. They also went above and beyond by organizing three fabulous excursions, including the unforgettable Dunn’s River Falls. Each excursion was well-planned and added so much excitement to the trip. The staff were knowledgeable, friendly, and really took the time to understand what I wanted from my holiday. I left the shop feeling confident and excited — and the holiday itself exceeded all expectations! Would definitely recommend TUI to anyone looking to book a holiday!
Loretta was absolutely fantastic! Fabulous customer service and she explained everything so clearly. She was authentic in her delivery and I felt confident in my decision to book with TUI due to how wonderful my experience with Loretta was! Outstanding
A huge thank you to the two lovely reps at the Kingsheath store who were just so helpful and wonderfully engaging. We went in to look for our first cruise holiday, I was very sceptical on what benefits going to the store would be over just booking on line. Have to say every question answered very reassuring and a good relaxing experience overall.
I can’t fault my experiences when using tui to book holidays. Emma has helped me book a couple of holidays, the latest being Jamaica. She is so knowledgeable, friendly and always ready to answer any queries, making the whole booking process so much easier. Thank you Emma, will be coming to you again soon.
Great little travel agency with no long queue like some of the larger stores and more of a personal experience. Informative and knowledgeable staff. I just booked with Emma for the third year who is always very helpful, ,very friendly as well as professional with a vast knowledge of destinations flight duration’s and global accommodation to suit my needs Looking forward to booking with Tui again for this summer break.
We had booked our holiday with Alice. She was very professional and found a holiday that best suited our needs. She helped us with any changes made with our booking. Would highly recommend her!
TUI Holiday Store is located at 10 Alcester Rd S, King's Heath, Birmingham B14 7PU, UK
You can contact TUI Holiday Store at +44 121 441 1000
You can find directions to TUI Holiday Store by following this map link