Chadwick & Company

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Reviews

1. Jody Orme ★☆☆☆☆

   Very poor service from Chadwick's. Very dissatisfied customer. No communication. Unprofessional behaviour. Fobbed off. I very much doubt the IT malfunction had anything to do with the lack of payroll services. I should have been contacted, not matter what. It should not have been down to me to chase frantically about trying to contact the office, now shut for over a week. If it was as bad as they say, why did AMS not know anything about it when I called and spoke to Hafsar, she should have already known and be able to advise me. If it was that bad, a message should have been put on the out of office answer phone message, to allay the fears to the many companies wondering why their payroll wasn't provided. I can't help that the Christmas break and the IT fault (if there was one!) interferes with the provision of payroll services. That is what I pay for. The late payment FPS, doesn't reflect on the accountants who do it, it comes down to the individual businesses. Who pays the late penalty fee? It won't be me. How many other businesses have been affected? I'm sure with such a large company as Chadwick's, I can't have been the only company whose payroll has been affected. Are all the other companies going to have late payment FPS against them? Despite the Christmas break, the IT failure, whatever! payroll services should be provided in a timely fashion. Someone needs to go into work and complete their duty / what I pay for. My staff work hard all year and want/ need/ deserve to be paid. I'm appalled at the total lack of care and cavalier approach taken to supporting my business. You have my phone number, please call me.

   1 year ago
2. Janine Hirst ★★★★★

   My company have been using Chadwick & Company for many years now. Their service and wealth of knowledge is always very impressive. They are all very friendly and approachable (nothing is too much trouble). I've always been able to contact them regarding any query I have and know I will get a resolution. I would not hesitate in recommending them to any company looking for an experienced and friendly company.

   almost 3 years ago
3. collette Horne ★★★★★

   I have been using Chadwick & Co for our payroll for over 3 years, they deliver a prompt and accurate service every time. Jenny, who is our account manager, is very friendly and is always very friendly and accommodating. I highly recommend Chadwick & Co for all your payroll roll services

   almost 3 years ago

1. Gill Stewart ★★★★★

   More than satisfied with the excellent service Leanne Crowley at Chadwicks provides us with processing our payroll. As I have little payroll experience, she is always happy and willing to discuss and find solutions to my queries. She is quick to respond and works to our timescales and has even streamlined our system, saving me time each month.

   almost 3 years ago
2. Elm Street Pre-School Pre-School ★★★★★

   Very happy with all the services provided by Chadwick and Company. Jennifer Shaw provides an excellent payroll processing service. We particularly value how responsive and accurate they are and the secure interface used. We would recommend them very highly.

   almost 3 years ago
3. Christine Butterworth ★★★★★

   We cannot recommend this company highly enough. Our salaries are processed promptly and accurately and nothing is ever too much trouble. We have found everyone that we dealt with at Chadwick and Co , easy to work with, friendly, helpful, extremely knowledgeable and nothing is ever too much trouble. A special mention to Leanne Crowley who is our regular contact. Brilliant service. Would definitely recommend.

   almost 3 years ago

1. Ryan Blockley ★★★★★

   Our company has been using Chadwick & Company for several years and the service we receive has been first class. In addition to completion of year end accounts and VAT submissions we also use payroll services and all are administered smoothly at reasonable cost and advice is always available as and when we need it. We are delighted with the services provided and would highly recommend the company to other businesses.

   almost 3 years ago

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