Dudley Canal and Caverns Museum in Dudley

Reviews

1. Dave Fox ★★★★★

   Went for the Halloween boat trip with the kids. Lovely couple of hours. They decorated the venue out in Halloween theme - kids did a craft activity on arrival - making masks. Then after 20-30 mins the guides / ‘monster party hosts’ come to take you to the boat. They were good performers and interacted with the kids. The boat trip was great, especially with the lights. Lots of Halloween themed statues / figures/ inflatables in and around the tunnels throughout the route. Near the end the boat stops at a stage inside one of the tunnels where a performance is then carried out - lots of different monsters dancing to different songs. Kids loved it. Then few Halloween theme games back on dry land at the end. The only criticism I have is I couldn’t hear half of that the hosts were saying on the boat. The microphone/ speaker system they used on the boat was rubbish!! Which was a shame as the hosts themselves seemed great! Understandably a lot of excited kids talking and monster spotting so unless you were in the mid section of the boat next to the hosts you couldn’t hear anything. But it didn’t stop the enjoyment of the evening. Keep an eye on their Facebook page as they sometimes post deals/ discount codes. We got lucky finding one for this trip so was very good value for money.

   almost 10 months ago
2. Heather Ward ★★★★★

   Absolutely fantastic! Mark the guide was brilliantly hilarious, so much history to learn and hear about, it was truly fascinating! I recommend this to anyone interested in history or who just fancy something a bit different

   almost 11 months ago
3. Mollie H ★★★★☆

   I visited the canal and caverns a few months ago with my sister. We absolutely loved it and hadn’t been since we were little. We booked the 12pm slot but got there a little earlier. The boat drivers on the early slot said we were more than welcome to go on that one, however one of the employees behind the desk was rude and told us we had to pay a time change fee even though all prices were the same regardless of the time and the drivers said it didn’t matter.

   almost 11 months ago

1. Hussain Ahmed ★★★☆☆

   A great historic trip into the canal caverns of Dudley. The museum was great too as it provided background information on the origins, geology and history of the caves. The commentary was really good but the trip was a bit short and ended quickly we felt. You would need to add an extra event to make it a longer experience maybe the Black Country Museum across the canal ?

   1 year ago
2. Regina Darcy ★★★★★

   We took our 2 goddaughters yesterday. We all had a great day. Staff are so friendly and helpful. It was lovely a cool on the boat and in the tunnel. We sat at the side of the canal and ate our packed lunch. Then went inside where there were lots of make and do activities. It was nice and cool inside. We spent 3 hours there. The boat trip was so relaxing and informative.

   1 year ago
3. Emma Heynes ★★★★★

   We took our 6 and 9 year old daughters on the Santa trip last week. From start to finish the whole experience was planned perfectly. The boat trip was great, with festive music and wonderfully lit up tunnels, with a fun and entertaining panto in the middle. Santa was great, talkative and friendly. Great coffee for the adults and a gift shop at the end. 100% recommend for a special Santa visit. Will be returning in the summer for a historic tour.

   almost 3 years ago

1. Georgina Okakoso ★★★★☆

   Visited the tunnels on a Saturday, was a very interesting experience. We got our tickets at the office downstairs where you can also get souvenirs, tickets cost £10 per person. Our scheduled boarding time was 2.20 while the boat set off at 2.30. We were told so many amazing stories of how the tunnels worked back in the days , saw some amazing clips and so many more. Definitely a worthwhile experience for adults and children. There is also a restaurant where you can grab a bite.

   almost 4 years ago
2. Holly Brooks ★★★★★

   We visited for the Tots Tunnels morning on a Wednesday. It was really well organised, the trip was brilliant with nursery rhymes and a story. All of this was only £1 too, which is just amazing! The cafe was brilliant - it was clean and the coffee and cake were delicious. It was really busy but the staff were excellent, they were friendly and efficient and we didn't have to wait long at all. We will definitely visit again!

   almost 4 years ago
3. James Morris ★★★★★

   We know that some people might be nervous of heading into the darkness underground. If this applies to someone in your group, please be assured that the boats have lights fitted which are left on for most of the trip, and can be kept on if necessary – please let us know before you visit. We can also provide a ‘magic lantern’ for guests to borrow free of charge for their trip which we’ve found can help them feel braver when taking the trip underground. These lanterns have a soft and reassuring glow. Please get in touch before you visit if you think you may wish to borrow a lantern and we can have it ready for you when you arrive. Visual Impairments Our boat tour is available with special narration for the visually impaired by prior booking only – please give us a call to book. Hearing Impairments The boat tour is available in a written format for people with hearing impairment. Please enquire before your visit so we can ensure one is waiting for you on the day of your visit. A hearing loop is available in The Gongoozler, at the ticket desk and in our function room. Please set devices to T. Quieter Boat Trips We appreciate that some individuals may find crowds and noise distressing. Our quieter times are midweek during term time. Our quietest 45 minute boat trips are in the morning at 10.30 and 11.00 however we do have pre-booked school groups visiting on some days, so please ring before your visit for more information.

   almost 4 years ago

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