Not great. Reception team very unprofessional & always incorrectly providing information to the wrong teams. Clients were also unimpressed by the initial interaction. I had many letters mis-scanned and someone called James Sugden at front desk being rude to my clients in audit.
Really difficult to get hold of these guys. I have been trying to sort this issue for 6 months now and it's a case of constantly chasing them up as they promise to do a task but then let you down because someone is on holiday or not available. A minimum 12 month timescale is needed for any job. I am calling the main number now and no answer despite it continually ringing.
I recently joined AMS as a client and have had the pleasure of working with Aisha. She is very approachable and always ready to answer any questions I had, making complex financial matters easy to understand. More recently she has supported me and my business partners in the acquisition of our new dental practice and we would highly recommend Aisha to anyone in need of reliable accounting support.
Very poor service from Chadwick's. Very dissatisfied customer. No communication. Unprofessional behaviour. Fobbed off. I very much doubt the IT malfunction had anything to do with the lack of payroll services. I should have been contacted, not matter what. It should not have been down to me to chase frantically about trying to contact the office, now shut for over a week. If it was as bad as they say, why did AMS not know anything about it when I called and spoke to Hafsar, she should have already known and be able to advise me. If it was that bad, a message should have been put on the out of office answer phone message, to allay the fears to the many companies wondering why their payroll wasn't provided. I can't help that the Christmas break and the IT fault (if there was one!) interferes with the provision of payroll services. That is what I pay for. The late payment FPS, doesn't reflect on the accountants who do it, it comes down to the individual businesses. Who pays the late penalty fee? It won't be me. How many other businesses have been affected? I'm sure with such a large company as Chadwick's, I can't have been the only company whose payroll has been affected. Are all the other companies going to have late payment FPS against them? Despite the Christmas break, the IT failure, whatever! payroll services should be provided in a timely fashion. Someone needs to go into work and complete their duty / what I pay for. My staff work hard all year and want/ need/ deserve to be paid. I'm appalled at the total lack of care and cavalier approach taken to supporting my business. You have my phone number, please call me. In comparison the accounting services I receive from Crossfields, Glossop are and have always been exemplary. If payroll was run from there as it used to be, this would not have happened, because they care about their clients.
AMS Accountants has consistently demonstrated a level of service that truly sets them apart in the field of financial management and accountancy. Among their team, Mr. Gopal Mistry stands out as an exemplary figure whose contributions deserve special mention. Mr. Mistry's outstanding performance in managing financial matters is a testament to his exceptional expertise and dedication. His keen eye for detail and profound knowledge in all areas of accountancy have been invaluable to clients seeking comprehensive and insightful financial advice. Mr. Mistry approaches each task with a level of meticulousness and precision that not only meets but exceeds expectations. His ability to navigate complex financial landscapes with ease and efficiency makes him a trusted advisor to those he serves. Furthermore, Mr. Mistry's professionalism and personable nature make working with him a truly pleasant experience. He consistently goes above and beyond to ensure that his clients are well-informed and confident in their financial decisions. This level of commitment to client satisfaction is a hallmark of Mr. Mistry's work ethic and is reflective of the overall ethos at AMS Accountants. It is without hesitation that I recommend their services to anyone in need of expert financial guidance and support.
Always dealt with by Aisha and Yasin. Incredible service and very professional.
All of our businesses have deployed the services of this firm for many years and these guys are worth the investment and more. The days of marmite/vanilla what you see what you get accountancy is over so you need top quality business minded professional advisors/accountants overseeing all aspects of your operations in a smart and clinical manner, this is what we've seen for years and years. Most of my fellow business owners have switched to them and this will continue, people know and trust quality and this oozes through with AMS. Highly recommended. Dr Nawaz & Dr Ali
What a wonderful, affordable and hard working company this is. They ALWAYS have their client in mind, never shy away from offering advice and nothing is too much trouble. HIGHLY recommended. Oh and tell them Secret Santa sent you :-) No seriously Secret Santa (Ltd)
I highly recommend this Accountancy Practice.
A fantastic company to deal with. Made everything simple for me and handled all my issues without any stress whatsoever. Highly recommend.
AMS Accountants Group is located at 1 Hardman St, Manchester M3 3HF, UK
You can contact AMS Accountants Group at +44 161 850 2632
You can find directions to AMS Accountants Group by following this map link