Excellent service from ASDA Pharmacy! They always give amazing customer service and are very helpful with my mum's medication. The staff are friendly, caring and always ready to support us. We really appreciate their kindness and the way they look after my mum. Thank you for your great service every time!
Ajay was amazing he really went above and beyond in assisting me. I had ran out of my medication and my surgery was closed. He reassured me that everything was going to be fine. Thanks to him I got my inhaler
I recently had a lovely experience at the Asda Pharmacy. The pharmacist Ajay was incredibly helpful and knowledgeable. He took the time to answer all my questions thoroughly and offered valuable advice. His friendly and professional demeanor made me feel comfortable and confident in his care. I highly recommend his services to anyone needing pharmaceutical assistance.
Went in over the weekend with my daughter who was poorly. Spoke to Ajay the pharmacist for advice. He provided a through consultation. Whilst he was unable to prescribe anti biotics (a limitation of a pharmacist), he provided some excellent advice and guidance as to how to proceed. I was very impressed with the care and attention he provided to my daughter, and genuinely put patient care at the forefront of his service. Thank you Ajay, will definitely be recommending Asda Cape Hill pharmacy to my friends and family!
The pharmacy was very helpful he assessed my problem and give me prescription that I needed they saved me from going in to walk in center as I got rejected from boot cape hill. The team are brilliant and it saves time for us single mom's sitting in waiting for doctors in walk in center.
I called to make an appointment for a flu jab. The lady told me that just walk in and there was no need for an appointment. When I went to the pharmacy at 6pm, I was told they were busy with the prescription costumers and I have to wait for at least 20 minutes. They told me to come back later when it was less busy. When I went again at 8:45pm, there was only one guy at the pharmacy and he couldn’t give me the jab until his colleague came back from the break. I have to wait until 9:05pm. Come to this pharmacy for service if you have so much time to waste on earth!
The guy working at the vaccination site is clearly incompetent and I hope he’s reading this. I went to get my second dose and he couldn’t do a simple calculation that it had been over 28 days since I had covid (32 days to be exact). He refused to vaccinate me and I had to rebook which is really hard when I have work and there aren’t much slots available that fit into when I’m free. Went elsewhere in the end but it’s concerning that someone is working and doesn’t know how to do simple mental maths. The most amusing part is that he said it so confidently too as though he was right.
Incorrectly refused Covid Vaccine -- DO NOT ATTEND! When they were shown evidence of my immune condition, they asked "what's that?" bringing into question if anyone is fully medically trained at this centre. I am group 6 or CEV (immune compromised; plus highly complex PTSD -- hospitalised recently), and I am now at **196 days** after my 2nd dose of vaccine (over the 180-190 on the NHS guidance). I booked online via the NHS website, waiting 3 weeks for my appointment. I attended the vaccination centre at Asda Smethwick with my booking reference, text message, proof of immune compromise (but not the letter). The NHS website stated just having proof of immune compromise was sufficient. BUT I was TURNED AWAY as told I was **4 DAYS TOO EARLY!** ** I am hearing impaired, a white cane user, have an excruciating pain issue, a heart defect, immune compromise, highly complex PTSD with dissociative disorder. I am frequently hospitalised for one condition or another. ** The journey was two hours on public transport, which put me at risk for falls and developing sepsis (I have a 12% risk of death within 72 hours of getting any bacterial infection: so public transport is risky. Furthermore, cold causes extreme pain. And I need 24 hour supervision as I get flashbacks, then attempt life threatening injury to myself). I brought proof of my immune status. Due to my mental health, I have no idea where any letters are regards my Group 6 or CEV status: my GP calls weekly to tell me I have to do X this week, which my mother writes down for me. Whilst at the vaccination centre, my mother telephoned 119 to speak to Covid booking as it won't let us rebook: the booking agent said the supervisor should have let me have the vaccination. Yet when my mother told the supervisor this, the supervisor *still* told my mother I had to return in five days and use the walk in, at a time I can't make as the first three hours of every day are excruciatingly painful. Plus, this now means I have to choose between the Covid vaccine; OR two long awaited specialists appointments, which are vital for my other conditions. The workers didn't even understand when told the name of my immune issue (a type of bone marrow failure, akin to leukaemia in risk). DO NOT ATTEND THIS VACCINATION CENTRE. THEY ARE EVIDENTLY NOT MEDICALLY TRAINED.
Staff don't speak very nicely and are unsympathetic with your health needs. Also I got Covid a few days after taking my flu vaccine there. Use a more friendly pharmacy if possible.
absolutely dreadful it was a 101 questions just to buy optex eye drops for infected eyes... Then refuses to give me them! for my mother who is sheliding suffering from eye problems, these eye drops help her and they wouldn't give me them because they felt i didn't need them for her! Went to boots asked one simple question does your mother have galcoma...i said no...gave straight away as in all places do but for some reason they had to be difficult! Rubbish service!!
ASDA Pharmacy is located at Off Windmill Ln, Birmingham, Smethwick B66 3EN, UK
You can contact ASDA Pharmacy at +44 121 555 1530
You can find directions to ASDA Pharmacy by following this map link