Kool It Services Ltd General Contractor in Manchester, Droylsden

Reviews

1. Nathaniel Freeman ★☆☆☆☆

   So I thought I'd give as many chances as I felt suitable but have now given up with this firm 5th August - Initial enquiry 5th August very quick email back asking for details 6th August I sent across lots of photos as requested 7th August they contact Nuaire around parts 7th September I chased as hadn't heard anything 8th Sept chaser sent and received and I need a whole new system now 9th September - Appointment booked to quote 19th September - Rearranged at my request as I couldn't do the time they booked on 9th 9th September 1233 chased as they were due at 1000, booked in for 1500 16th October quote arrives 18th October I ask questions of the quote as it seems to be a different solution to the problem, rather than a heat exchanger solution currently installed it instead comes with a built in heater and doesn't use air from outside but the loft space, I ask to check as I'm not an expert 6th November their system chases me asking if I'm still interested 6th November I chased asking for an update to Paul 17th November I chased via text to Paul 6th December - I've now given up So 4 months after initial enquiry I have a quote for a system that doesn't look to be a like for like MVHR system replacement and instead a Mechanical Extract Vent and a Positive Input Ventilation join up. Yet Nuaire provide MVHRs on their website so should be possible for a like for like replacement.

   almost 8 months ago
2. Mark Merrick ★★★★★

   I had an issue with my daughter’s newly purchased apartment, which was basically a broken MVHR unit leading to damp and mould problems as we went into the autumn. I decided to contact Kool-it services after reading the excellent reviews that other customers had posted online . All I can say is that this was probably the best experience that I’ve ever had when dealing with any company . From my initial contact through to the final instillation of a new unit which I had decided on, they kept me informed at every stage , they were a pleasure to deal with. The people at Kool-it really are professionals who know exactly what they’re doing, I would highly recommend this company .

   almost 8 months ago
3. Mark Needs ★★★★★

   Koolit always without exception deliver a perfect installation with attention to detail. Rob & Paul were excellent throughout with this project and made it a seamless delivery.

   almost 9 months ago

1. jason (Moose) ★★★★★

   We recently had air conditioning fitted by Kool It Services I Cannot recommend enough, extremely professional & friendly and tidy, not to mention they improved on the estimated install date. All members of the family very happy including the converted "One" that didn't really want air con to begin with and the 4 legged one who i used as an excuse to have this fitted!

   1 year ago
2. Amanda May ★★★★★

   I own a new build apartment, with a Ventilation system, its super important the vent system is regularly serviced, to prevent humidity, damp and to ensure correct air flow. Kool it offer a scalable range of options for servicing, which is helpful as I am on a budget. I opted for a twice yearly service, and found the cost to be very competitive. I was nervous about the ability of the company to execute well, having never used this company before. I need not have worried. I was in great hands! Dillon called out to do my service on Monday. may I commend Dillon he is a great asset to your business, he was absolutely fantastic and so knowledgeable, experienced, courteous and communicative. My home is currently occupied by a family from oversees who have come to the UK on the resettlement scheme and are often nervous about visitors. Dillon instantly put them at ease. Thank you. I highly recommend Kool- it they offer great service, are insightful and execute services really well. Highly recommend!

   1 year ago
3. Jon D ★★★★★

   I chose Kool-It based on a recommendation from a friend of a friend and the service has been excellent. They were quick and friendly to come round and give me a quote. And then booked installation of the 5KW AC system in my apartment within a week of the quote. On installation day Jack and Richard were both excellent, friendly, professional and left the place tidier than they found it. Cleaning up and taking all the packaging and rubbish away with them. Excellent work!

   almost 3 years ago

1. D Moy ★★★★★

   We had 3 Mitsubishi MSZ-AP25VGK Air conditioning systems fitted in our bedrooms. It was last summer so I've waited to see how the system works, operates and functions. I've been delighted with the Kool-It team from installation to after sales maintenance care. Andy, Danny, Jay and Ben have been excellent to deal with on install and Andy came back to do the maintenance today which we were really happy with. The Kool-It team are all very friendly, positive and just get on with their jobs when on site. The maintenance contract we've just taken out is quite expensive for two visits per year costing us £455.00 a year for their 'Bronze' maintenance pack, but it is what it is - Kool-It aren't a charity and they have staff to pay, so we understand. I've recommended them to a number of business owners that I know and customers of mine as well (I'm an electrician)and there's no better business than a referral, so that tells you everything you need to know.

   almost 3 years ago
2. Anthony Chambers ★★★★★

   I did a LOT of shopping around regarding who I should pick for my cooling project before coming across Kool-it. I could tell from the first glance that they were the guys for the job and I'm very pleased to report that my faith wasn't misplaced. From the first point of contact with Rick down to the wonderfully friendly engineers, Vinny and Josh, they made the whole experience a very easy one. As I type this I'm sitting in an icy cold room which makes me very, very happy. If you're on the fence about getting air conditioning installed because of rogue traders and the like then have no fear with these lovely chaps. A+

   more 10 years ago
3. ben sond ★★★★★

   Having used Kool-It Services previously I have recommended their services to business colleagues and local suppliers as their prices are both competitive and the service is excellent. I have always found the staff professional and hard working. The main reason I use them is when I need the equipment servicing. This is done in a efficient manner which gives me peace of mind. I would thoroughly recommend this company to anyone.

   more 13 years ago

1. Martin Flynn ★★★★★

   We have been using the services of Kool-It Services for over 20 years now (previously known as Salford Refrigeration) and they are just at the end of a phone call. Easy to contact, easy to discuss problems with and quick to re-act to breakdowns which is just what my customers require. Prices are always fair and honest...keep up the good work Roy and the Gang!

   more 13 years ago

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