Travis Perkins West Wickham

Reviews

1. Anthony Songhurst ★★★★★

   Good service but expensive

   almost 7 months ago
2. Carly Lloyd ★★★★★

   Fantastic experience. We use travis alot and although its a smaller branch i felt staff were better!! The yard staff were great then in the shop the young lady serving was fab and really helpful

   1 year ago
3. Amanda Morris ★★★★★

   Outstanding customer service from the customer services and West Wickham and Croydon branches, they were so incredibly efficient and helpful, the driver was on time, quick to off load the order and very professional. I would definitely recommend this company Date of experience: 08 May 2025

   1 year ago

1. Mike Van Heerden ★★★★★

   Mike behind the counter is amazing.. spent loads of time with me and helped me save money... top man

   almost 3 years ago
2. kai tsui ★☆☆☆☆

   I placed an order last week and no one contacted me from the West Wickham branch so I contacted them. I spoke to the branch Manager to arrange delivery for Saturday the 3rd at 12pm, he said I quote “considered it done” 12:30pm came and wen ton Saturday with no delivery nor any communication. From the google reviews there seems to be clearly an issue with personnel at this branch, why do Travis Perkins do not take any action as these employees are the face of your company and are doing more harm to your reputation than good.

   almost 3 years ago
3. Peter Rose ★☆☆☆☆

   Closed at 11 .30 am Saturday, after being told open untill midday

   almost 3 years ago

1. Dave Marsh ★☆☆☆☆

   Manager on way home while customers still waiting Travis Perkins - West Wickham I placed and paid for a simple order on the web on Thursday Instant response - the branch will contact you to arrange delivery - They didn’t Monday morning I called the branch to arrange delivery - agreed for Wednesday Wednesday - no delivery - rang branch - sorry your order was put in the wrong tray Branch stated they will deliver tomorrow - they didn’t Thursday - call branch - sorry out of stock and had to get it from another branch Why was that not evident a week ago Asked to speak to manager - 15:57 hrs - “he finishes at 16:00 - he’s gone home…. I’m still waiting for the delivery - I’ve had bribery of free goods not to publish this Customer services were very polite and sympathetic - but no improvement on delivery - or response from a senior manager If you want a merchant that provides excellent service - don’t use Travis Perkins at West Wickham - the management are not interested as they are clock watching

   almost 4 years ago
2. Alexie Wolf ★★★★★

   Staff were insanely helpful. I know absolutely nothing about wood and they helped me pick out the perfect piece (strength and thickness) to support my gecko tank. They even cut it to the right size for me. Very much appreciate it :)

   almost 4 years ago
3. Jamie S ★★★★★

   Staff were insanely helpful. I know absolutely nothing about wood and they helped me pick out the perfect piece (strength and thickness) to support my gecko tank. They even cut it to the right size for me. Very much appreciate it :)

   almost 4 years ago

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