We had a super experience today with Amber.We got the holiday we wanted to celebrate our special birthdays .Can't thank Amber & TUI WAKEFIELD enough .
Thanks to Kelly and Sally for booking our holiday great service!
Amazing service from Lauren booking our trip away for Christmas. She went above and beyond to make sure everything went smoothly when booking. Would 100% book via TUI again for our next trip! Thankyou again Lauren xx
I always like to book my holidays locally and, after enquiring about a holiday at the Wakefield branch, had the great fortune to have Debbie as my consultant. She sorted and booked me a fantastic holiday and spent a great deal of time ensuring everything was perfect. A great asset to Tui's Wakefield branch, professional, courteous, and knowledgeable. Thank you ! Enjoy your tea, it's well deserved !
We saw Raychel today who perservered with our problem of booking seats on the airline. This took a fair bit of time and she talk to quite a few people before it took to resolve the problem.in doing this she also managed to get our seat booked as originally we were just wanting the link.so we know she has gone above and beyond in resolving this query.she also helped us by sending us a link to book rooms at the airport for when we arrive. She was absolutely superb in doing all this for us so a big thanks goes to Raychel.
I spoke with Lauren Z about looking for a holiday in October time. I was quite specific about what the holiday should include and she was so quick at sending over some quotes. I hadn’t even considered a couple of the destinations she’d found either which is great! Haven’t booked yet but she’s certainly given me something to think about and I’ll 100% be booking with Lauren at some point. Credit to the Wakefield store for sure.
Came in today and booked a holiday with Lauren, nothing was too much trouble, she was so warm and friendly and didn't hurry us one bit and really took into account what we wanted but more importantly needed, she really was a delight to deal with, we had previously been in a couple of weeks ago and booked one with Kelly, who again was just as delightful and accommodating with my needs and they have both been extremely thorough and helpful. We decided to use this branch as we had previously had a problem elsewhere in 2022 that the staff in Wakefield assisted us with so it made sense to return to the lovely staff here and yet again we haven't been let down. The shop is easily accessible for me as a disabled person and I can highly recommend coming here for all your holiday requirements.
Absolutely amazing service. Booked our wedding today with Ellie and could not have asked for anymore. Everything from initial phone call with Kelly to email communication to our booking today was fantastic. Thank you so much to both of you. xx
Absolutely fantastic. Me and my partner went into tui today to book our wedding. We spoke to Ellie who we’d spoken to over the phone a few days prior. She was excellent at helping us chose our destination and finalise our wedding booking. Would highly recommend!! 6* never mind 5!!
Top customer service, and they really can't do enough for you. Booked our wedding here with help from Alex, who dealt with us and all our family booking on over the phone. Then help from Kelly to help us choose the right destination for our honeymoon. Emailing us with different quotes and dealing with us changing our minds every two minutes. Honestly, I can't fault anything and would highly recommend going to the wakefield store.
TUI Holiday Store is located at 9 Westgate, Wakefield WF1 1JZ, UK
You can contact TUI Holiday Store at +44 1924 386060
You can find directions to TUI Holiday Store by following this map link