Dizzy Dragons Soft Play Ltd Palacefields, Runcorn

Reviews

1. Monte Yates ★☆☆☆☆

   Staff need to communicate and have a proper price list instead of charging what they like. How can I be charged £2 for my baby and then £6 about 2 weeks later? When I mentioned this the girl on the till said it's because he is walking. He has been walking a while and everytime he has been dizzy dragons it has always been £2. I mentioned this to her and was just told it is what it is and she doesn't really have anything to say. There was a baby in that very same day, walking, who was only charged £2. Can somebody please explain how this works out? My child is a tiny toddler who spends most of his trip to dizzy dragons in the highchair while his big brother plays in the big section. Very unfair and very unprofessional. Please make prices clearer as you cannot pick and chose what to charge depending on the baby.

   almost 2 years ago
2. emily jones ★☆☆☆☆

   took my 17 month old granddaughter here the other day and i wasn't impressed, only good thing was there was no wait to enter, but let's just say that's the only good thing. Firstly the price, £6 for 2 hours, no option for 1 hour which is plenty of time considering I stayed 40 minutes, on entry I noticed the carpet was filthy, a good hoover of all the food would be a good idea, then I took the baby round the play area, there's a ball pit at the top level, well its just a pit really because it was half empty as all the balls are everywhere and the half that were in it were not round, they'd been squashed to odd shapes, the toilet I used was full of stinking nappies in the bin, then when I tried to wash my hands the tap was broke, there was no handle so completely useless, so went in the next toilet, also stinking of dirty nappies, to then stand in a big puddle of God knows what on the floor, by this time I'd had enough, we left, never to return, £6 to sit in a hovel and ripped off on the food as you can't take your own is scandalous, its not worth the £6 they charge.

   almost 2 years ago
3. matthew smith ★★★★★

   My daughter had a birthday party here, it was really good. Great value, and all the staff were fantastic.

   almost 3 years ago

1. Julie Bullock ★★★★★

   One of my favourite local businesses, so reasonably priced (toddler plates are a must for great choice and value for money). Lovely separate play area for the under 3s and a great space for those who are a little more confident. Staff are fantastic, it's so obvious that this is a family run business who's owners genuine care about doing things well.

   almost 3 years ago
2. A. Owens independant advocacy ★★★★★

   We had an absolute scream for my little ones 5th birthday, nothing was too much trouble, food was perfect and specific to children's needs, the foam was an extra special treat the kids loved. Staff where wonderful and really made little one feel special on her first big party. 100% will recommend, thanx guys!

   almost 4 years ago
3. Alex Bradshaw ★★★★★

   Booked a birthday party here for my 4 year old. The staff were excellent and the party was amazing. We didn’t need to worry about anything. The kids had a ball and the foam party was an excellent hit with the kids. Thanks again and would definitely recommend!!!

   almost 4 years ago

1. Nathan Holman ★★★★★

   This venue was one of the more fair priced venues we'd seen for a 3rd birthday party, so we weren't expecting too much but we were blown away. From beginning to end everyone was well looked after and the staff were absolutely brilliant, really friendly and helpful, setting up and cutting the cake and making sure everyone left with cake and sweets. We had 3 children with allergies and they were great making sure they got the right food/ice cream. We have a very happy birthday boy and I cannot fault this place. The size is quite deceiving, it's a smaller venue but the soft play area seems quite big when you consider it's for young kids. We saw the staff cleaning before our party went in and after we'd finished which was great, everywhere was clean and the party food was good. The sweet cones were a good size for the price you pay. Highly recommended.

   almost 4 years ago
2. The Bonners ★★★★★

   Great party for our daughters 3rd birthday! The staff were absolutely fantastic and the little ones had a brilliant time. They especially loved the foam disco with Dizzy dragon himself! Literally cannot think of anything they could improve on. For a stress free and fun party then book Dizzy Dragons!

   more 6 years ago

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