I am extremely angry about what happened at your supermarket because of one of your employees, whose name I believe is Martin (or very close to that). His behavior was rude, aggressive, and absolutely unacceptable. He spoke to me in a disrespectful and humiliating way, with a disgusting attitude and zero manners. He acted like he was in charge of everyone, and if he is a manager, that makes this situation even worse. No customer should ever be treated like this. His behavior completely ruined my experience, and I am very disappointed. This kind of conduct should not be tolerated in any workplace.
Dipesh Yadavβ ββββ
One of the worst experience. They have no idea how to treat with customer. Without any reason they treat us like thief and just started throwing our stuff from bags. We have bought some of things from other shop they were telling us why didnβt to take receipt. We throw all of the things from bag from that shop. Be careful sorry cannot be fix the tag they gave us of thief infront of whole shop. I am not going again back there. They loose their customer.
Abhishek Sethiβ ββββ
Warning: Check Your Receipt at Quality Foods Southall!
Here's what happened at Quality Foods in Southall. I picked up items on "2 for Β£1.49" deals and went to the checkout. The lady at the counter scanned everything while I bagged. I trusted her to apply the advertised discounts.
I was wrong.
When I checked my receipt later, I saw she had charged every single item at the full, individual price. Not one promotion was applied. This wasn't a system errorβit was the cashier who failed to apply the deals, costing me extra money.
My lesson is now your warning: Do not trust the billing staff here to apply your discounts. Check your receipt carefully before you leave the counter. Save yourself the surprise and the extra cost.
Bishow Sundar Sejuwalβ β β β β
Like name like mart. This quality foods make easy for us to find all the south Asian groceries in one place. I could find almost everything with affordable prices.
Rashid Aliβ β β β β
I've been to a lot of places in Southall, but this spot truly stands out for its quality and authenticity. The ingredients taste fresh, the spices are perfectly balanced, and the portions are generous. The staff are friendly, welcoming, and genuinely care about your experience. Clean environment, quick service, and great value for money. Whether you're craving something traditional or looking to try something new, this is a must-visit. Highly recommended!
Bipin Raghavβ β β β β
POSITIVES: Quality food products. I found this place to be economical too. Items are well displayed with easy access. Spacious enough too.
NEGATIVES: Only negative I can point out is that 'I wish the staff at the till to be bit more warm and welcoming in their approach to customers. I had couple of experience now that they don't wish the customers, there is no smile either'. Makes a difference to the customers in my opinion!
Patrick Hopeβ ββββ
BEWARE OF PARKING SCAM AT QUALITY FOODS IN SOUTHALL!
On December 23, I visited Quality Foods in Southall. They offer a parking programme where you pay Β£2 for a 2-hour stay and get your money back after you finish your shopping. However, on December 23rd, when I inserted Β£2, the machine did not print out a ticket.
I attempted to get assistance from the store manager (Ashok), but he refused because he said that even though they owned the parking spaces, Horizon Parking was in charge of managing them.
I attempted to locate the parking attendant but was unsuccessful due to Ashok's complete lack of assistance and appalling customer service. One of the store employees I spoke to after wandering the parking lot reported they saw him enter the toilets. I waited for him to exit the toilets for nearly 30 minutes! before telling him what had happened.
He then led me over to the machine and explained that the circumstance I found myself in was not feasible, showing how it worked with the following client who had just paid for a ticket. As a result, I assumed I could have done something incorrectly. However, a different customer soon arrived and said that he had experienced the same problem as me, except that it happened on the second machine.
We don't have the same selection of Asian foods in our area, so I spend at least Β£100 at Quality foods in Southall each time I visit. Needless to say, I won't be going back to there because it is obvious that they don't value your business and you will constantly be concerned about being conned.
If you've experienced the same problem, kindly leave a remark since I'd like to know how frequently it occurs.
Sadheesh Radhakrishnanβ β β ββ
Its a big store with so much variety of Indians things specially spices, snacks and fresh vegetables, groceries, fruits with reasonable prices. Some items are high priced and some are very cheap as well. Car parking is bit congested and the refund mechanism, we may easily forget to claim that back. But for news we can get most of the Indian food items over there. The major concern is staff quality, as they never mind and treat customers very badly. I have reduced the rating only because of staff. The Diwali crackers are heavily priced and the staffs are utterly poorly serviced on fireworks section.
Π ΠΠ΅Π»ΠΊΠΎΠ²β β β β β
Given the lack of availability of fresh food in the UK, this supermarket is fantastic for providing so much fruit and vegetables all in one place. The great range of what you can buy - including Ayurvedic products - is exactly what we were looking for. Not to mention, so many delicious South Asian foods.
Adnan Sheraniβ β β ββ
Store have a wide variety of products and prices are also very decent. The only negative point is their customer services is very poor. Staff not friendly or helpful at all. If attention is given on customer services this place can easily achieve 5 stars
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FAQs
What is the address of Quality Foods?
Quality Foods is located at 47-61 South Road, Southall UB1 1RQ, United Kingdom
What is the phone number of Quality Foods?
You can contact Quality Foods at +44 20 8917 9188
How can I get to Quality Foods?
You can find directions to Quality Foods by following this map link
