Digipix (Midlands) Limited College, University in Wordsley, Stourbridge

Reviews

1. jamie hearnden ★★★☆☆

   i liked that we had 2 different options an all smiles picture but also a serious one pricing is ok but a couple of things annoyed me hence 3 starts 1. im not a pro photographer i would appreciate the photos put into the frame 2. i do not have a guillotine at home so cutting the pictures would go a long way 3. frames over priced if i knew they would be so tough to get photos in that some of the stands come off the back or the rip entirely i would not have paid the extra for these frames i would have got them from somewhere else. well as they say 'every day is a school day' (excuse the pun) i will just order the photos next time

   almost 3 years ago
2. Lisa Powell ★★☆☆☆

   Photos were not even put in the frames or even cut. frames rip very easily the photos are hard to put in the frames too for the price felt photos should have been ready mounted like I thought I paid for. 4 out of 8 frames came unstuck when I put them in even though i was being careful with them

   more 6 years ago
3. kelseyjo shaw ★☆☆☆☆

   Recieved my childs school photos today... Not happy in the slightest, when ordering my photos which I wasn't thrilled about in any way shape or form. I ticked WITH MOUNTS to then receive aloud of empty MOUNTS which I now have to cut photos down to fit into them? My order came to £45 in total, I'm not satisfied in the slightest. Surely when purchasing prints with mounts it's your job as a photography business to produce what the customer has purchased? Not to just send empty mounts? It's like purchasing a jam doughnut & the baker handing you an empty doughnut aswell as a jar of jam!!! Half a job at it's finest!

   more 7 years ago

1. Amjad Ellahi ★☆☆☆☆

   If I could give zero stars I would. I tried to vary my order which had not yet been despatched and was given an absolutely awful attitude by a lady called Wendy ending in her cancelling the whole order because she didn't want to keep a customer happy. I asked what the resolution of the photo was which nobody could answer. resolution means pixels x pixels or PPI (pixels per inch). They kept quoting me DPI (dots per inch). Amateurs. Could not provide me with a RAW image and wanted £20 for a cheapo USB with low quality image. All I wanted was to cancel the USB from the order and purchase prints only. Never ever have I been spoken to so rudely by a business. whatever happened to "customer is always right". I threatened to take legal action because they told me that I do not have the right to vary my order at which point the lady flipped out on me and cancelled my order. I do not see why my order could not be varied when the product had not left their premises yet. I will gladly take my business elsewhere and also make other parents as well as the school aware of the scrupulous methods enacted by this firm. You can clearly see how this firm have responded too. Trying to put things right with their customers... NOT!

   more 9 years ago

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