Lidl

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Reviews

1. Ben ★☆☆☆☆

   Very poor customer service this morning I was at the self service check out the machine kept playing up I called the lady 4 times she kept walking off after she tapped the screen after the fourth time she was huffing I said stop walking off then your customer service is very bad the Asian walked off again I just gave up she wanted to talk to colleagues instead other people saw that she was useless no hello no sorry not even a word.I know it's lidi cheap food but we are paying your wages so training would help. You don't get this in m and s there customer service is 10. Lidi is 1

   1 month ago
2. samohauk ★☆☆☆☆

   They made it bigger recently and newly refurbished, but what’s the point? When they only open 2 tills and you have to wait in the queue for a very long time. Always worse service at Lidl

   1 month ago
3. DENISS GARDÉN ★★★★☆

   Lidl in Hanwell is a decent spot for budget groceries with good deals on essentials. However, thefts happen often, and there are usually a lot of homeless people around the shop, which can make the atmosphere feel a bit off at times. Today, we used a shopping trolley. After we loaded our groceries into the car, a homeless person offered to return the trolley for us. He got to keep the pound, and we didn’t have to walk back to the trolley shed. It was a nice exchange that made the whole exp easier.

   1 year ago

1. Tom Fleming ★★★☆☆

   The shop was dirty & till staff on their mobile phone, not a good look really. The stock in the shop was good and at good prices It's just a shame you had to navigate the cages to get around the shop and to what you wanted I've been to many Lidl shops with much better standards

   almost 3 years ago
2. sarah brown ★☆☆☆☆

   Went in recently and had horrible customer service experience. There is no need for rudeness but the weekend manager was so abrupt to my mother. My mother asked a simple question and was spoken to like she was nothing. The attitude was disgusting. This is not the first time the same person has used her attitude. Didn't feel like I needed to report it last time as thought she may be having a bad day. But clearly not clearly that's just her. RUDE!

   almost 3 years ago
3. I.C. Paat ★★★★☆

   Cheap local grocery store though is a dependable and affordable shop for consumers. Tip: download Lidl all to get promos/discounts. Wish there would be more discounts in the early hours of morning between 8 to 10 am.

   almost 3 years ago

1. Tala ★☆☆☆☆

   who’s gonna eat these? Is it even Hygienic? This is the worst thing you can see in a shop. So unpleasant and I would never ever eat those from the bakery.

   almost 3 years ago
2. Kieran O'Rourke ★★★★★

   This is a relatively large Lidl with a lot of excellent produce. The quality of their meat, especially the more expensive matured steaks, is excellent. One of the best things about coming here is that they make fresh bread and pastries throughout the day. Time your visit and you have a choice of the most delicious hot bread or pastries; continental style. The fruit and vegetables are fresh here. This Lidl also has special offers on items which vary from things like clothes, gadgets, tools, household items etc on Sundays and Thursdays. Best of all, the prices are cheap and the place does not break the bank. They now accept credit cards, except American Express. Finally, parking spaces are a big premium here. The car park, unfortunately, is always pretty full and this may put off some visitors.

   more 8 years ago

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