Terrible pharmacy Queuing to the door and staff chatting to each other. So disorganised and unhelpful. Poor customer service.
Staff are horrendous and extremely unprofessional, especially the short haired one. Zero customer service skills, always look like they can't be bothered when serving you. Even made fun and complained about a customer when they left and it was audible to other customers waiting. Tried asking them a question about medication and even got told I was "stupid" for asking a question - isn't that their job to answer such questions?? Plus it seems the pharmacist is never in to dispense.
Phone was ringing while I waited to be served. Staff member said 'I'm not answering that'. I found this very unprofessional in front of customers.
Although the lady I speak to when I call can't remember her name very helpful to me and helps sort my prescription which is normally sent to arches at kimberworth near woodstock bower I cannot for the life of me understand why several times I've rang no one answer 18 times today
Been using them on and off for many years, can be absolutely slammed one minute and totally dead the next. Used mostly by people visiting the GP next door. Can't say I've had any issues or problems with them. Limited parking outside.
I have been due my medication for nearly two weeks now and I cannot contact the store. I have tried literally every day and the phone just rings and rings and rings and then I get cut off. If there is a problem they need to let people know as I'm actually suffering genuinely bad now as a result of suddenly having none of my medication. At the very least answer the phone so people aren't left in the dark getting progressively more ill due to no meds. It made me post at least one star :( seriously not good enough.
Absolute shambles, they had had my prescription since 4th Oct 2021, went for it at 10am 8th Oct, was told they had an eleven days backlog but my prescription would be ready after 2 pm. called at 3.30 pm, the queue to get into the pharmacy was at least ten people, finally got served at 4.45 pm. This is my third bad experience, last month they had “lost my prescription, six months ago they gave me some one else’s prescription. From the number of people waiting they are severely understaffed and obviously need a better system,
LloydsPharmacy is located at Langdon Rd, Rotherham S61 3QH, UK
You can contact LloydsPharmacy at +44 1709 552313
You can find directions to LloydsPharmacy by following this map link