Never have the right medication Slower than other pharmacy Some staff rude, not all Clearly a relationship issue with the doctors next door Go Greendale as the next closest decent one
Incompetent and unprofessional. Had booked an appointment for a blood pressure check only to be told when I got there that the pharmacist was unavailable to do this. Had taken time off work so was really annoyed. The receptionist at the GP suggested I go to Peak Pharmacy on Green Lane. Was doubtful I would be seen to but pleased to report pharmacist did the needful straight away. Will definitely avoid, if I can, to visit Lloyds Pharmacy in future. Will go to Peak's instead
Not very helpful, I got huffed at and told I should have ordered my prescription at least two weeks in advance, every other pharmacy in the area sort it quite happily the same day
The worst customer experience Ive ever had in my life. Initially I thought the staff was over worked. This would be why they keep losing my prescriptions and making me wait weeks after ordering essential medication. I once went in to collect a prescription to be told they've not had anything and I should check at the Doctor next door. Which I did, the receptionist at the Doctor assured me it had definitely gone through. so I went back to the chemist, had to QUEUE UP AGAIN and when I got to the front the woman then said let me just check on the computer and said ohh we have got it. Why on earth did she not check the computer the first time? I then had to wait 40 minutes. I have now switched to peak pharmacy, the longest i have to wait when I send a prescription isn't 1 week, isn't 2 weeks... its 10 minutes!! I is now apparent that the problem with this Lloyds Pharmacy isn't the volume of work, it isn't that its busy and it isn't anything to do with their systems. Its that the staff there really are that stupid and incompetent.
Awful pharmacy. Staff more interested in talking about last nights Corrie. Prescritions are never ready in time even though I order well in advanced. They always give me a note that they owe me medication as well and act like they are doing me a favour. Like I have time to go into Dronfield every 5 minutes waiting for incompetent staff to count me a few pills. Useless hope they close.
It’s very frustrating in here, I appreciate they’re very busy but prescriptions are never ready even my most recent, ordered over a week before, plus some of my prescribed items still out of stock. Although they offer a flu jab, none are actually available whether booking online, or as the app now suggests for walk-ins either.
The staff have obviously been under huge pressure during the Pandemic but have battled through and continue to provide the best service they possibly can. I've found them all to be helpful, polite and cheerful despite the difficulties. To me the space available seems small both for customers and staff, so it's to the credit of the personnel that they cope with the demands put upon them.
This is a busy pharmacy so be prepared for a little wait for your items. The staff are extremely helpful and think nothing of going the extra mile to ensure your satisfaction. Example: My prescription was late I gave them a call it had not been sent electronically from surgery next door, I left the problem with them. I received a call 10 minutes later to tell me they had physically collected the prescription and it was on the delivery van on its way to me. My medication arrived within 30 minutes of me making the call.
LloydsPharmacy is located at Medical Centre, High St, Dronfield S18 1PY, UK
You can contact LloydsPharmacy at +44 1246 413159
You can find directions to LloydsPharmacy by following this map link