Extremely Disappointed – Poor Ethics and Customer Service I rarely leave negative reviews, but my experience with this company has been incredibly frustrating. I signed up for a sales day in September for £1, fully aware of the £99 no-show fee, but was assured there was a reasonable cancellation policy—important as I live abroad. Six weeks before the event, I emailed to cancel as I couldn’t travel to the UK. Despite repeated follow-ups (since no one answers the phone), I was either ignored or told my cancellation was being processed. It wasn’t until one week before the event—after many emails—that I finally received confirmation my place was cancelled and I wouldn’t be charged. Unfortunately, the day after the event, I received both an email and a £99 charge to my account. I’ve since emailed again, providing proof of the cancellation and the promise that I wouldn’t be charged, but have been met with silence. It’s incredibly frustrating to deal with a company that claims to have ethical practices yet treats customers in this way. I would strongly advise others to be cautious before engaging with them.
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Reviews
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Tracy Irwin ★☆☆☆☆
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Ben Bradley ★★★★★
Fantastic 1 day training on the Sales Accelerator course with Matt Elwell. Great staff around with their hospitality too. If you want to upgrade your sales process and techniques, you need to visit the Elite Closing Academy.
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Tim Allsop ★★★★★
Completed the 3 day sales and closing certification this week. Absolutely fantastic experience. Matt and the team were great, engaging throughout and the quality of the content was excellent. I managed to stay engaged for all 3 days which is unusual for me when I'm on any type of training. Not only was it great to refresh my sales skills I learned a huge amount of new, invaluable tools and techniques. Thanks again to the team for making it so enjoyable and also to the other people who attended for being such a friendly bunch. Would definitely recommend attending if you haven't already.
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Ethical Retreats ★★★★★
I came across the Elite Closing Academy on Facebook January 23. By the end of January I had signed up for the one day training. I attended the one day Sales Accelerator and realised that there was a 3 days sales training also available. For me, it was easy to see the value of attending the 3 day training and signed up for it there and then. I was the first in the room to do so. I didn't want to miss out on the opportunity! I couldn't get the time to attend the 3 Days training, but alternative dates were arranged and in December I found myself learning more and more. The added value in the training is that your confidence and mindset will improve. And confidence is really important. During the 3 day training it was an easy decision to join the Gold Group. The connections that are in the room are valuable if you need solutions for your business....and networking with other business owners can be beneficial. The energy of people that attend are infectious and each and every time I've finished a day of training here, I leave the room with added fire, determination and boosted levels of confidence. Every member of the Elite Closing Academy team is friendly, supportive and focused on helping you to become successful. Mike
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Michelle Wyngaard ★★★★★
I NEVER BEFORE CAME ACROSS A SALES COURSE THAT INVOLVES SO MUCH VALUE AND AUTHENTICITY TO DELIVER RESULTS EVEN IN A 3 DAY WORKSHOP BY THE AMAZING MATT AND HIS FANTASTIC TEAM , THEY REALLY CARE TO ENSURE YOUR BUSINESS SUCCEEDS BY RESOLVING YOUR SALES PROCESS - YOU WILL BE CRAZY TO MISS THIS WORKSHOP AND WHAT MORE TO INVEST IN YOUR SUCCESS AND REMOVE THE GUESS WORK , HIGHLIGHT YOUR BLINDSPOTS - THE FOUNDATION TRAINING WAS PACKED WITH A PUNCH OF VALUE TO USE RIGHT OUT OF THE GATE - GET YOURSELF BOOKED ON THIS COURSE IF YOU READING THIS REVIEW ON HOW TO PIVOT YOUR PROFITS THROUGH USING HIS PROVEN METHOD ABOVE 5 STAR - OUTSTANDING ****** THANK VERY MUCH ECA
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Jason Curtis ★★★★★
In January I completed the Elite Sales Closing training course, what an experience! I believed I already had many skills to be a successful professional with over 18 years of sales experience, then I joined the Elite Closing Academy and it changed my life. Without doubt learning the ECA framework has been the most effective training to improve my existing skills. I have learned so much, but if I must choose three stand out techniques it would include the 3x P's, 3x A’s and PUNT with a Q. I have been reminded that the positive language us sales professionals/guides use is so important to reassure and gain trust with every prospect/client and person we serve. MASSIVE thanks to Matt Elwell and the team for sharing all your skills and techniques during my training, this will certainly close me more sales in the year of 2023. I’m inviting anybody to contact me directly to learn more about techniques and skills I have discovered through this fantastic Elite Closing Formula. Thanks, Jason
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Laura Howey ★★★★★
Anyone who has their own business or works in sales should train with Matt. I have worked in sales for over 25 years and Matt’s sales training is exceptional. I send all of my team to train with him, it’s something every business needs of they want to grow!
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Jonathan Rose ★★★★★
I signed up for the Elite Closing Academy after attending some of Matt's trainings. Yes, I was a bit nervous taking the leap of faith however, I am happy to report back that this is the real deal. The tools Matt has his team have given me are a real game changer to my business. It's given me the confidence to make those pesky sales phone calls (which I used to really hate) and it's generated fantastic results for my business. The scripts are gold and I also I really like the fact that Matt delivers the training himself. Matt and his team are always on hand for any questions outside the classroom and will go the extra mile to help where they can. So from me it's a thumbs up.
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Ann Parker ★★★★★
Matt Elwell and his team at the Elite Closing Academy are just amazing. They give you real skills to help you improve your selling and closing techniques. They are always on hand to help and offer advice. From working with them I have improved my confidence and energy to grow my business because I know I now have the right tools to be successful.
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What is the address of Elite Closing Academy | Sales Training that Works?
Elite Closing Academy | Sales Training that Works is located at Shadowbrook Court (The Barn, Shadowbrook Ln, Hampton in Arden, Solihull B92 0DL, UK
What is the phone number of Elite Closing Academy | Sales Training that Works?
You can contact Elite Closing Academy | Sales Training that Works at +44 121 667 4502
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