Excellent customer service. I am based in Northern Ireland and unhelpful trading conditions due to Windsor Framework made things very complicated. This company took time to help me find a solution. Product arrived safely.
Great customer experience. White water tourer has had a couple of issues which the team at Riber have resolved promptly and sent out spare parts. Since fitting the replacement parts I have had no issues with the product.
Love both my kayaks - brilliant kit and not to heavy to get onto my roof bars on the car. Paddles are great, too.
Bought a whitewater tourer sit in kayak from these guys. Really impressed with the quality of the build. They clearly pay attention to detail. Great commas and speedy delivery. A pleasure to deal with and would highly recommend.
Elite mentality company !
Really impressed with the service and products. Would highly recommend.
Abysmal service, lack of care for customers, headed up by totally incompetent staff. They can't even get a tracking number correct, and you have to email them in excess of five times to get a response. Don't waste your time and money with them like I did, because they will let you down, make up and and every excuse they can rather than take the responsibility they should, and you'll end up disappointed in the long run. "Pathetic" would be a really fitting description, but they don't actually get to that high a standard.
Today we have had a brilliant visit to buy kayaks and various bits. Bruce and co were so helpful. Had everything to hand. Helped us fix onto vw as we were unsure of how to do things properly. Spent a lot of time with us and we are very happy customers. 100% recommend.
Riber Products is located at Bridge St, Clay Cross, Chesterfield S45 9NU, UK
You can contact Riber Products at +44 1246 866800
You can find directions to Riber Products by following this map link