Flip Out Brent Cross Amusement Park in London, Brent Cross

Reviews

1. Samantha Velazquez ★★★★★

   Flip Out Brent Cross is absolutely fantastic and a perfect place for fun for all ages. The venue is spacious, clean, and very well organised, with loads of activities to keep both kids and adults entertained. The trampolines, obstacle areas, and play zones are brilliant and really well maintained. The staff were friendly, helpful, and made safety a clear priority while still keeping the atmosphere fun and relaxed. Everything felt well managed, from check-in to the activity areas. It’s a great place for birthday parties, family days out, or just to burn off some energy. Overall, an excellent experience with great facilities, a fun atmosphere, and helpful staff. Highly recommended we’ll definitely be coming back!

   almost 6 months ago
2. London Resident ★★☆☆☆

   "The toilet facilities were shockingly unhygienic - stained bowls, dirty sinks, and years of grime. This is unacceptable in a family venue. I've attached photos to show the severity." "For £30 per person, the food provided was extremely limited and poor in quality - just a basic burger and a single tray of pizza for a group. This did not reflect good value for money and was disappointing for a birthday event." We genuinely want to continue supporting your venue and recommending it to others, but basic cleanliness is a non- negotiable expectation-especially in a family-oriented environment.

   almost 7 months ago
3. Wali Butt ★★★★★

   Great customer service by Renee! Came here with my brothers for his birthday and his friends. They all enjoyed & had a lot of fun. Soo many different activities for kids and massive feast menu and good quality food!

   almost 7 months ago

1. behrooz sorkheh ★★★★★

   ⭐️⭐️⭐️⭐️⭐️ Flip Out Brent Cross is an amazing place for both kids and adults! The whole venue is clean, well-organised, and full of energy. The staff are friendly, helpful, and always make sure everyone is safe while still having fun. There are so many activities to enjoy — from trampolines and slides to obstacle courses and soft-play zones — it’s impossible to get bored. It’s a perfect spot for birthday parties, family days out, or even just to burn off some energy. The atmosphere is great, the prices are reasonable, and everything is very well maintained. Highly recommend Flip Out Brent Cross for a fun and active day!

   almost 8 months ago
2. Naomi M ★★★★★

   Had my daughter’s birthday party. At the beginning we didn’t really know what to do but afterwards the host did a great job and the party went on smoothly. Customer service was very responsive and kind as well.

   almost 11 months ago
3. Chennel ★☆☆☆☆

   I am disappointed and disgusted with my visit to flip out Brent Cross. I went with my family for something to do as it’s the summer holidays. On arrival, there was a woman complaining. She was very upset, it was sad to see how some staff handled her complaint with rudeness before the manager was called. Very bad customer service. I was appalled to see there were multiple yellow health and safety hazards around, which is mad as they get you to sign a waiver before ultimately going in. I am also disappointed in the hygiene of the environment. There were old bird droppings on the trampolines and down the walls. When pointing it out to staff, our feedback was ignored. I would think better hygiene would be considered, especially after the pandemic, even the toilets was not hygienic and looked like it was badly maintained. There were holes in the walls, my daughter was looking forward to playing with the laser maze. I was disappointed to see the whole room was stacked with foam cushions. Serious refurbishments are needed and more training on customer service. I will not be coming back, nor recommend going to this flip out Brent Cross. Don’t waste your money.

   almost 3 years ago

1. Wafa Jawad ★★★★☆

   Great indoor trampoline for the whole family toddlers to adults. Bring your own water and food. Book on line and the waver. Staff are friendly and helpful. 2hrs is plenty.

   almost 3 years ago
2. Georgia Addis ★☆☆☆☆

   I visited Saturday 23rd after booking a family ticket for 2hrs. The venue was filthy, no soap to be found anywhere. The toilets all had broken seats and the smell of urine was awful. The laser quest was closed with no notice before booking or being informed upon arrival. A number of the trampolines where broken and taped up, and the venue was full to the max. Staff where out numbered and children clearly wasn’t listening or following the safety instructions which resulted one boy taking a knock to the head on the ninja course. We queued to jump on the trampolines which meant most of our two hours was spent standing around. We tried to make the best of a bad situation but the children came away really stressed and overwhelmed. Overall an awful experience. I have attempted to contact the venue for a refund and am yet to receive a response.

   almost 3 years ago
3. Ashanti Payne ★★★★★

   Limited parking, as it is a single yellow line (8am to midnight). Ticket officer circulate often, sometimes 2. Staff, are friendly and professional even under pressure and faced with raging customers. Inside, it's constant surveillance of the ins and outs of people. My daughter lost me and the staff was kind and professional to stay with her and help. Also, bring own snacks and beverages, as it can get hot. The place as lockers, which is good. Definitely recommend going.

   almost 4 years ago

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