ASAP Express Ltd Birmingham

Reviews

1. Bob Bickersteth ★★☆☆☆

   We had 2 bags to be delivered that missed a connecting flight. The first bag was delivered within 24 hrs of KLM saying it had gone to ASAPExpress although to the wrong address. The second bag took far longer with ASAPExpress showing it was out for delivery and would be delivery item 3 mid afternoon 7th January but their tracker system wasn't working. We tracked the bag (through the itag) watched it travel all round London including within 4 mins drive of our location and end up in Acton overnight - presumably in the drivers van on the street. It was finally delivered the next day but to the wrong address again. We had tried contacting them numerous times over the 3 days this was going on, leaving messages for them to ring us but no response. They do not pick up their phone and their tracker wasn't working again yesterday. The 2 good things were that we were finally re-united with our bags and their sub-contractor drivers were helpful.

   1 year ago
2. Julia Cooney ★☆☆☆☆

   Awful customer service!! ASAP Express Ltd was the assigned courier to pick up luggage at the Edinburgh airport. Joe Todd, director says when they went bags were not there. NEVER contacted the airline or the passenger. Drop the ball, failed to do their job.

   almost 3 years ago
3. Steven Beckford ★★★★★

   Friendly helpful staff always in hand to help with a smile

   almost 3 years ago

1. Sarah Crump ★★★★★

   Can't recommend Peach & Dion highly enough, fantastic service, fast, helpful & reliable. We couldn't have got through Christmas 2021 trading period without these guys!

   almost 4 years ago
2. Lauren Henry ★★★★★

   Shipment to the US direct My company Sears needed a delivery from the U.K. to the U.S. for a customer. It arrived on time. Very pleased and happy with the service. Confirmation of delivery was provided too. Thanks

   almost 4 years ago
3. DAN Brady ★★★★★

   I use these guys all the time, whenever our suppliers or next day couriers let us down. I can always count on Ashley to help me out. The prices are very competitive and once the booking has been made, I don't have to worry, as I know Ashley will make everything happen.

   more 7 years ago

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