On hold for 25 mins to be told I can't have an appointment with the nurse as there is none and they are waiting for December's bookings which are not showing yet. Had to take a GP extra one for a Saturday. Asked for an appointment with doctor and told I would have to try in the morning as they are too full to offer over phone. Not the receptionist fault to point out and she was fine but terrible service really as the reason you call is to get an appointment, seems like they simply can't cope or offer any level of service.
Contacts & Location
📍 Address: 78 Heath Road, Runcorn WA7 5TJ, United Kingdom
📞 Phone: +44 1928 565881
🌐 Website: grovehouse.co.uk
Reviews
-
AC ★☆☆☆☆
-
Rebecca M ★★★★★
Good little practice. The receptionist was really nice and I didn't have to wait long. Dr. Thomas is really good too - she gave me plenty of time to discuss my issues. 5 stars.
-
Carlmaster96 ★★★★★
Great Medical Centre
-
Jay hutchinson ★★☆☆☆
Total lack of any type of customer service, the doctors are probably really good. Shame!!
-
Happy Grump ★★★☆☆
Quite dark and dingey immediately on entrance and through to waiting room. Car park is a decent walk a way and sits at the top of a pretty steep hill. Reception is very claustrophobic with staff hidden behind brick and perspex. Can't comment on Doctors themselves.
New Review
FAQs
What is the address of Grove House Practice - Heath Road Surgery?
Grove House Practice - Heath Road Surgery is located at 78 Heath Road, Runcorn WA7 5TJ, United Kingdom
What is the phone number of Grove House Practice - Heath Road Surgery?
You can contact Grove House Practice - Heath Road Surgery at +44 1928 565881
How can I get to Grove House Practice - Heath Road Surgery?
You can find directions to Grove House Practice - Heath Road Surgery by following this map link