St. Marks Dee View Surgery Medical Services in Deeside, Connah's Quay

Reviews

1. C C ★★★★★

   I have been in contact with the surgery on almost a weekly basis for last 2.5 years. The reception staff are amazing, always generous with their time and will usually find a solution to any problem. The combination of brilliant doctors, nurses and receptionist working as a team is truly exemplary. .Long may it continue. A very satisfied patient who fully appreciates the help and support received over the years.Thank you.

   almost 9 months ago
2. Katharina Simkiss ★★★★★

   The staff at the surgery are lovely, the reception staff go above and beyond for patients and the GPs, ANP / APs and nurses are excellent. If it isn’t possible to get an appointment then they will offer signposts of where to go if appropriate, such as the pharmacy but I haven’t had any issues getting appointments for myself or my family.

   almost 11 months ago
3. John McCleery ★★★★★

   I haven't been here for a few years,waited a few minutes to get through on the phone, Receptionist was most helpful and got me same day appointment,Dr Kidd was friendly and helpful and put my mind at ease , really couldn't ask for any better

   1 year ago

1. Lisa Williams ★★★★★

   This is not my GP practice but was refered to dermatology for a minor surgery. Dr Clarke was truly a pleasure to meet, as was Mike who helped him. They both put me at ease and worked in a professional and clean manner. May I also say the 2 lovely ladies on reception the 2 times I have visited were also really helpful, polite and also work in professional but friendly manner. I'm shocked to see such negative reviews of this place as I have found it a pleasure and a refreshing experience from beginning to end. 5 stars from me.

   1 year ago
2. Andy Neath ★★☆☆☆

   Just can't get a appointment for my wife and we have been trying for 8 days ringing at 8 o'clock in the morning but no luck this is not what I have paid for all my working life ĺ

   almost 3 years ago
3. Tony Butler ★☆☆☆☆

   Service unacceptable. Joined this practice 2.5 yrs ago. The only time I had to go was when an optometrist mentioned I may have high bp. Doctor from st marks at the time, jokingly said I should go straight to the big building with yellow boxes outside, meaning ambulances!!! BP at time was 240/160 . Since then I have been diagnosed with acromegaly and st marks have been told to monitor my blood pressure and either change my meds or inform my consultants of my BP so they can alter my meds. HAVEN'T HEARD OF THEM SINCE, WHICH IS ALMOST 18 MONTHS ON!! Pathetic service, can't even order repeat prescription now because there are no doctors(quacks) to authorise!!!

   almost 4 years ago

1. sue heywood ★☆☆☆☆

   Thankfully It’s not very often I’ve had to contact the surgery but on the 3 times I have in probably the last 5 years I’ve been extremely frustrated that an appointment was unavailable. The second was when I had a severe pain in my back and couldn’t move. Aged 74 at the time and unable to move I got absolutely no help from the receptionist and had to pay for 3 weeks private treatment! The recent call I made aged 76, to see a Dr was greeted with my name being forwarded to a doctors hub in South Wales where a doctor would call me within 72 hours. I said I could be dead by then. This is a complete joke!

   almost 4 years ago
2. Rhia Jenkins ★☆☆☆☆

   Surgery opens at 8. I rang on repeat from 7:58 over 200 times untill someone finally answered at 8:19 to which i was then told all appointments were gone. Feel like they've just chosen to ignore me. I'd just like to point out, this is not a reflection of the surgery as a whole, the doctors who have seen me when I have managed to get in have been amazing. It really is the reception that lets this place down. I know there are issues with making appointments with most surgeries but ringing 200 times right when they open and still not getting an appointment seems ridiculous.

   almost 4 years ago

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