Vista Centre

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Reviews

1. Lynn Whiteman ★☆☆☆☆

   Recently rented a car from H-Lead. Booked through VIP cars and we were definitely pushed into taking their insurance. Guy who picked us up asked questions I think to determine how much we knew about car rental in UK (we live in Canada!) and then he proceeded to be our agent when we got to Vista Centre. We have insurance through our credit card but needed to decline CDW. He said that was no longer possible in UK (not sure if this is true!) and that we would be fully liable for car if anything was to happen. Also tried to tell me we didn’t have unlimited mileage and hadn’t booked a 5 door vehicle until I showed him my voucher! We ended up feeling like we had to take insurance and it cost us £400-500 more than we had budgeted for! Please do your homework before renting and do not hire from here. We felt taken advantage of and scammed!!!

   almost 3 months ago
2. Sanjay Kumar ★☆☆☆☆

   This building has rental cars and they are scamming people in the name of insurance. Taking advantage of people who are about to catch up flight and compel them to pay damages for very minor scratches. Worst part is that they don't repair scratches and don't provide enough documents to claim insurance from the place we purchased insurance. They want people to buy only from them.

   almost 4 months ago
3. Coach Moab ★★★★★

   The guy was very helpful. He not only assisted me in printing my documents but also helped me resolve some doubts I had regarding my future visa and travel restrictions, and he did so at no cost.

   almost 4 months ago

1. Alina Hmelova ★★★★☆

   There are some shortcomings in the building management but overall it is a good place to rent an office. Almost any size offices available. As a visitor be aware of the car park charges (pay on the app or at the ticket machine). Don't park at the front of the building (unless you pay monthly for an allocated parking) only at the back in the visitor parking area. Parking in camera monitored and has a 10-15 minutes grace period. If you don't enter the gates but park on the street it's free (avoid yellow lines). Be aware that parking at the shops across the street is paid too.

   almost 3 years ago
2. Praveen Varghese ★☆☆☆☆

   OMG .. horrible place .. no order , no system… nothing .. they give appointment for people on different time slots for period of 15 minutes but be prepared to send there for the whole day. Their website is an absolute nightmare.. no clear instructions given about what documents needed, what are to be uploaded priori to appointment and what to be taken for the appointment. There is always long queues for the appointments, it’s heart breaking to see older people , young children , mothers with babies etc standing in the queue for hours and hours. And many of the staff in counters are ruthless, they just send people away for simple reasons which means the customers have to come again for another appointment for another day. I can’t believe how such an office that suppose to represent a country can work in a pathetic condition. Either Indian government or UK business standard agencies should look into this, otherwise common people will continue to struggle with this poor quality service. People would definitely use the service because it’s an inevitable service for passport, OCI, visa etc etc.. there are not enough facilities for the vulnerable people to sit while waiting for the appointment and I have seen many of them sitting on the floor due to long wait..

   almost 3 years ago
3. Ameya Bhate ★★☆☆☆

   This place has a disabled/ stroller lift so need not to use stairs at all, however there are no signs to guide to the lift, I had to carry everything (including double stroller) 10-15 steps before I could use the lifts. Only figured out when I sat for a coffee after my appointment. A sign or a pro active receptionist would be extremely helpful.

   almost 3 years ago

1. anisha narane ★★★★☆

   My appointment was at 11.00 and I arrived early and thank god I did, as the queue was long had to wait 20 minutes in the queue just to get ticket. Always arrive an hour early as you never know with this visa centre. The lady that served me was very kind and helpful. I had to re-do my application. She helped me out and told me to come back to her. The waiting time was long but the people that served me were very helpful and polite.

   almost 3 years ago

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